April 23, 2020 Live Webinar


​​​​​​​​​​​​This Review Course Live Webinar is for experienced patient safety professionals who plan to take the Certified Professional in Patient Safety (CPPS) examination. The aim of the webinar is to help participants prepare for the exam by reviewing the key domain content areas and test-taking strategies.

​C​PPS Review Course Live Webinar
April 23, 2020
10AM - 5PM ET
Register Now 


At the conclusion of this live webinar, you will be able to:

  • Review the five patient safety domains, following the exam content outline
  • Discuss patient safety scenario examples similar to actual exam questions
  • Assess your own level of preparedness for the exam and address additional areas for self study​​

Content Overview

  • ​Manage s​afety culture survey results
  • Explore methods of raising awareness of patient safety tools, methods and culture
  • Learn about responses to adverse events and unexpected outcomes
  • U​​nderstand the impact of organizational change on culture of safety
  • Apply “Just Culture” principles to support accountability
  • Define considerations for driving culture change
  • ​Involve patient and family in a culture of safety
Measuring and Improving Performance
  • Interpret data graphs and draw conclusions
  • Understand the variety of sources of patient safety data
  • Understand how data displays facilitate decision making
  • Identify and understand how to apply various improvement methodologies
  • Compare and contrast various project management skills including team facilitation
Patient Safety Risks & Solutions​
  • Define a systematic approach to identifying and reporting risks, using a variety of methods
  • Describe specific methods for proactive and reactive risk analysis
  • Discuss benefits and drawbacks of well-known patient safety solutions
  • Consider the impact of technology on patient safety
  • Identify considerations in sharing best practices and learnings from risk analyses in your organization
Systems Thinking, Design, and Human Factors Analysis ​
  • Identify, define, and address patient safety issues
  • Apply systems theory and thinking to improve processes, including principles of high reliability
  • Understand drift and rules violations as indicators of performance and/or system design flaws
  • Differentiate among human error, behavioral choices, and system failures
  • Recognize how key components of systems interact to determine safety​
  • Integrate patient safety into your organization’s overall strategy as it relates to its mission
  • Examine several strategies to operationalize patient safety at the facility level
  • Advocate successfully for patient safety resources
  • Describe ways to influence key stakeholders and engage them in patient safety at an organization wide level​




John B. Hertig, PharmD, MS, CPPS
Vice-Chair and Associate Professor of Pharmacy Practice; 
Butler University College of Pharmacy and Health Sciences

Dr. Hertig has lectured and published on a variety of leadership, administration, patient safety, and health policy topics, and is a member of the Editorial Advisory Board for The Joint Commission Journal on Quality and Patient Safety. He holds various national and international appointments, including advisory roles with the US Food and Drug Administration and the International Pharmaceutical Federatio​​n, where he is also Vice President of the Americas for the Hospital Pharmacy Section. 
Dr. Hertig is a member of the Board of Directors for the Alliance for Safe Online Pharmacies – Global (ASOP), where he leads efforts to reduce the patient safety impact of illegal and counterfeit online drug distribution worldwide.  He was awarded the ASOP Global Patient Safety Champion Award in 2018.  He has served as President of the Indiana Society of Health-System Pharmacists and is a Past Chair of the Council on Public Policy for the American Society of Health-System Pharmacists.  Dr. Hertig received the Glen J. Sperandio award, honoring the Indiana Health-System Pharmacist of the year, the “Excellence in Innovation” Award, and the Medication Safety Pharmacist of the Year award in the State of Indiana.
Dot Snow, MPH, CPPS
Director, National Risk Management and Patient Safety
Kaiser Permanente​
Dot Snow, MPH, CPHQ, CPPS joined Kaiser Permanente in 1988 and presently serves as Director, National Care Experience, Risk and Patient Safety in National Health Plan & Hospital Quality. Dot’s service in Kaiser Permanente spans a variety of areas including research, quality, utilization, pharmacy operations, patient safety, and risk management.

Dot currently works with the eight KP regions to embed safety science and risk mitigation principles in performance improvement initiatives.  Dot completed her Masters in Public Health at the University of California, Berkeley and became a Certified Professional in Patient Safety in 2012.
Erin-Graydon-Baker-150x150.jpgErin Graydon Baker, MS, RRT, CPPS, CPHRM
Director, Risk Management
Maine Medical Center​​
Erin Graydon Baker is the Clinical Risk Manager for the MaineHealth system. She is a registered respiratory therapist with 20 years of clinical experience.  She transitioned from her position as Director for Respiratory Care at Brigham and Women’s Hospital in Boston to begin a career in Patient Safety in 1999 as the Education Director for the Boston Center for Medical Simulation. 

After 3 years in teaching medical personnel about medical errors at the Simulation Center, Erin continued her work in Patient Safety as the Director for Patient Safety at Brigham and Women’s Hospital and then as Program Director for Patient Safety across the Partners Hospital System.  

Enrollment Fees

IHI Premium Plus Members20% off​
IHI Premium Members
10% off
Stand Up for Patient Safety (SUPS) Members$20 off​​