October 17, 2019 Live Webinar


​​​​​​​​​​​​This Review Course Live Webinar is for experienced patient safety professionals who plan to take the Certified Professional in Patient Safety (CPPS) examination. The aim of the webinar is to help participants prepare for the exam by reviewing the key domain content areas and test-taking strategies. ​

As part of regular exam maintenance, the Certification Board for Professionals in Patient Safety (CBPPS) will be releasing a revised exam on N​ovember 1, 2019. Please note that the October 17, 2019 live webinar review course is based on the revised content outline. ​All exams administered after October 31, 2019 will be based on the revised content outline. Both the current and revised content outlines can be viewed online​. If you have questions, please reach out to us at cpps@​ihi.org​​​​​​​​

​C​PPS Review Course Live Webinar
October 17, 2019
10AM - 5PM ET
Register Now 


At the conclusion of this live webinar, you will be able to:

  • Review the five patient safety domains, following the exam content outline
  • Discuss patient safety scenario examples similar to actual exam questions
  • Assess your own level of preparedness for the exam and address additional areas for self study​​

Content Overview

  • ​Manage s​afety culture survey results
  • Explore methods of raising awareness of patient safety tools, methods and culture
  • Learn about responses to adverse events and unexpected outcomes
  • U​​nderstand the impact of organizational change on culture of safety
  • Apply “Just Culture” principles to support accountability
  • Define considerations for driving culture change
  • ​Involve patient and family in a culture of safety
Measuring and Improving Performance
  • Interpret data graphs and draw conclusions
  • Understand the variety of sources of patient safety data
  • Understand how data displays facilitate decision making
  • Identify and understand how to apply various improvement methodologies
  • Compare and contrast various project management skills including team facilitation
Patient Safety Risks & Solutions​
  • Define a systematic approach to identifying and reporting risks, using a variety of methods
  • Describe specific methods for proactive and reactive risk analysis
  • Discuss benefits and drawbacks of well-known patient safety solutions
  • Consider the impact of technology on patient safety
  • Identify considerations in sharing best practices and learnings from risk analyses in your organization
Systems Thinking, Design, and Human Factors Analysis ​
  • Identify, define, and address patient safety issues
  • Apply systems theory and thinking to improve processes, including principles of high reliability
  • Understand drift and rules violations as indicators of performance and/or system design flaws
  • Differentiate among human error, behavioral choices, and system failures
  • Recognize how key components of systems interact to determine safety​
  • Integrate patient safety into your organization’s overall strategy as it relates to its mission
  • Examine several strategies to operationalize patient safety at the facility level
  • Advocate successfully for patient safety resources
  • Describe ways to influence key stakeholders and engage them in patient safety at an organization wide level​




John B. Hertig, PharmD, MS, CPPS
Vice-Chair and Associate Professor of Pharmacy Practice; 
Butler University College of Pharmacy and Health Sciences

Dr. Hertig has lectured and published on a variety of leadership, administration, patient safety, and health policy topics, and is a member of the Editorial Advisory Board for The Joint Commission Journal on Quality and Patient Safety. He holds various national and international appointments, including advisory roles with the US Food and Drug Administration and the International Pharmaceutical Federatio​​n, where he is also Vice President of the Americas for the Hospital Pharmacy Section. 
Dr. Hertig is a member of the Board of Directors for the Alliance for Safe Online Pharmacies – Global (ASOP), where he leads efforts to reduce the patient safety impact of illegal and counterfeit online drug distribution worldwide.  He was awarded the ASOP Global Patient Safety Champion Award in 2018.  He has served as President of the Indiana Society of Health-System Pharmacists and is a Past Chair of the Council on Public Policy for the American Society of Health-System Pharmacists.  Dr. Hertig received the Glen J. Sperandio award, honoring the Indiana Health-System Pharmacist of the year, the “Excellence in Innovation” Award, and the Medication Safety Pharmacist of the Year award in the State of Indiana.
Kara Lyven, MBA, CPPS
Senior Associate in Patient Safety
Duke University Hospital
​​Kara Lyven holds a Bachelors Degree in Neuroscience from Bowdoin College (Brunswick, Maine) and an MBA in Pharmaceutical Studies. She is both a patient safety professional and patient & family advocate with 15 years’ experience in hospital based patient safety and quality. A key focus of Kara’s professional role is recognizing the interconnectedness of human error, system design and safe choices in every day clinical work.
Prior to joining Duke, Kara was the Director of the North Carolina Hospital Association’s Patient Safety Organization and a Patient Safety & Quality Specialist in upstate New York. Kara has served on the North Carolina Association for Healthcare Quality Board of Directors and multiple patient and family advisory councils.

Enrollment Fees

SUPS Members$375​
ASPPS Members