Introduction to the Culture of Safety (IHI Open School Course: PS 106)

As long as human beings provide health care, mistakes and errors will occur. However, health care providers can reduce the likelihood of such mistakes and errors, and limit their impact, by fostering a “culture of safety.” This is an environment that encourages people to speak up about safety concerns, makes it safe to talk about mistakes and errors, and encourages learning from these events. How providers can create and foster a culture of safety is the focus of this course.

Lesson 1: The Power of Speaking Up
Lesson 2: What Is a Culture of Safety?
Lesson 3: How Can You Contribute to a Culture of Safety?


This course is free for students, medical residents, university faculty who teach courses, and users from the Least Developed Countries. IHI charges a modest subscription fee for health professionals. Learn more about IHI Open School subscriptions.