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Email:
Account Information/Registration
info@ihi.org​

Course Details
 
Call:
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Available
Monday – Friday
8:30 AM  5:00 PM ET

Fees & Scholarships

​​Registration Rates      
Regular Rate: $549 per person
Includes self-paced online content, three live All-Learner Calls, social learning with your peers, and access to one-on-one coaching with expert faculty.
 
IHI Premium Member Rate (25% off): $412 per person
IHI Premium Plus Member Rate (50% off): $275 per person
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Scholarships

IHI is pleased to offer a limited amount of funding for scholarships. Please note that scholarships and special discounts are available to assist with program registration costs only.

To apply for a scholarship, please complete the online ​Scholarship a​nd Special Disco​unt Application by approximately three weeks before the start of the program (see details for each scheduled session).​


Cancellations, Substitutions, and Refunds

    Payments: Full payment is due at the time of registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department at +1 617-301-4800.
  • Cancellations: For cancellations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by info@ihi.org on or before one day before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
  • Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing info@ihi.org.


Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.