At the outset of an improvement project it might seem straightforward to apply an evidence-based intervention to a problem to get results. However, people's resistance to change — be it adopting a new process or behavior — is part of the change process. Status quo is a powerful force to overcome.
If you have a high degree of belief in a quality improvement solution and struggle to get results, or if you encounter team members who are resistant or apathetic toward adopting new processes or behaviors, join the Institute for Healthcare Improvement's (IHI's) Psychology of Change online course with coaching to get the adaptive leadership skills and tools needed to address the human side of change.
This online course with coaching will:
- Review the theory and methodology of the IHI Psychology of Change Framework
- Teach you tools and methods to apply the Framework
- Help you identify, plan, and execute an individual improvement project