Alex Anderson is a Research Associate with IHI’s Innovation Team, a founder of IHI’s Diversity and Inclusion Council, and a lead of IHI’s internal equity team. His innovation work focuses on identifying solutions to problems involving disparate segment of complex solutions. Alex also works to improve IHI’s operations, processes, and culture to increase equity for all staff. He received a Bachelor of Science in Economics from the Wharton School at the University of Pennsylvania, where his studies concentrated on Business and Public Policy as well as Operations Information Management Systems.
Kate Hilton, JD, MTS is Faculty at the Institute for Healthcare Improvement. She advises IHI's Open School, internal teams, and large-scale change efforts in the use of leadership, organizing and change management methods to advance and sustain improvement. For over a decade Kate has taught and coached people around the globe to build individual and organizational capability to address the adaptive, human-side of change. She has authored white papers and peer-reviewed articles on the subject, including IHI's Psychology of Change Framework. Kate is Lead Faculty of IHI's Leadership & Organizing for Change online course and Psychology of Change Expedition. She is also Faculty in the Leaders for Health Equity Fellowship at George Washington University and Management & Leadership Development Program at Dartmouth College. She is a Founding Director and Senior Consultant at ReThink Health, and a Principal in Practice for the Leading Change Network at Harvard University.
Stephanie E. Rogers, MS, MPH, MD is an Assistant Professor of Medicine in the UCSF Division of Geriatrics. Her academic focus is on geriatric program building particularly in the area of making hospitalizations and transitions safer for older adults. She designed and is currently working with health system leaders to design and make UCSF an Age-Friendly Health System. She is the medical director of the UCSF Delirium Reduction Campaign which is transforming the way the hospital assesses risk for, prevents and treats delirium in the inpatient setting. She is also the medical director of the Hip Fracture Geriatrics-Orthopedics Co-management service as well as the UCSF Acute Care for Elders (ACE) Unit. She has implemented an e-consult program for the Division of Geriatrics.
Madge Kaplan, IHI’s Director of Communications, is responsible for developing new and innovative means for IHI to communicate the stories, leading examples of change, and policy implications emerging from the world of quality improvement ― both in the U.S. and internationally. Prior to joining IHI in July 2004, Ms. Kaplan spent 20 years as a broadcast journalist for public radio – most recently working as a health correspondent for National Public Radio. Ms. Kaplan was the creator and Senior Editor of Marketplace Radio's Health Desk at WGBH in Boston, and was a 1989/99 Kaiser Media Fellow in Health. She has produced numerous documentaries, and her reporting has been recognized by American Women in Radio and Television, Pew Charitable Trusts, American Academy of Nursing and Massachusetts Broadcasters Association.