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Course Details
+1 617-301-4800
+1 ​866-787-0831
(Toll Free)
Monday - Friday
8:30 AM – 5:00 PM ET

Fees & Scholarships

​​​​Moving ​​​​​​​​​​​​​​Quality Improvement from Theory to Action

Registration Rates

Regular Rate: $549 per person​
This rate includes all video modules released throughout the online course​​, three all-learner calls, and the use of all tools and resources. ​​

Premium Member Rate (25% off): $412​ per person
Premium Plus Member Rate (50% off): $275 per person
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IHI is pleased to offer a limited amount of funding for scholarships to offset the program fees in cases of financial hardship. Please note that scholarships are available to assist with program registration costs only.

To apply for scholarships, complete the online Scholarship and Special Discount Application at least three weeks before the start of the program (see details for each scheduled session).​​

If you have any questions about your registration, please contact us at 617-301-4800 or at ​

Cancellations, Substitutions, and Refunds

  • Payments: Full payment is due at the time of registration.
    • Credit card payments: Enter your credit card information online during the registration process, or call the IHI Customer Experience Department to process payment over the phone.
    • Check payments: If you need to make a payment by check, please call the IHI Customer Experience Department.
  • Cancellations: For cancelations made within one day before the start of the program: Registration fees are fully refundable if a written request is received by ​ on or before one day before the start of the program.
  • Refunds: IHI will issue all refunds in the original payment type (credit card or check) within 30 days. Registrations received one day before the start of the program are not refundable.
  • ​Substitutions: One attendee may be substituted for another at any time by calling the IHI Customer Experience Department or emailing

Our Guarantee to You

If for any reason you are not completely satisfied that your attendance in an IHI educational program is a valuable experience, IHI will gladly refund your registration fee per the policies noted above. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.​