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Pursuing Zero Harm by Enabling Collective Action

​Do you want to impact quality or safety at population scale?

In the Institute for Healthcare Improvement (IHI) Virtual Learning Hour, Pursuing Zero Harm by Enabling Collective Action, on May 28, 2020 from 12:30 PM – 1:30 PM ET, Anne Lyren, MD, MSc and Trey Coffey, MD of Children’s Hospitals’ Solutions for Patient Safety (SPS), will share their approach to creating an international network of hospitals united in a mission to eliminate harm to patients and employees. They will also cover aspects from guiding principles, building will, generating evidence, and translating knowledge.

Successful leaders from within the network will be called upon to share key learnings from their efforts to drive down harm through a combined focus on culture and prevention bundle process reliability.


By the end of this Virtual​ Learning Hour​ you’ll be able to:

  • Describe the history and foundation of an international safety improvement network


  • Share lessons learned related to driving reliable processes and culture at the bedside

  • Discuss the value of this approach from the point of view of hospital leaders

This IHI Virtual Learning Hour has been approved for 1 Continuing Education Credit for MD,​ Nursing, and CPPS​​​​​ recertification.


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Anne Lyren, MD, MSc, is the Clinical Director of  Children’s Hospitals’ Solutions for Patient Safety National Network (SPS), a collaborative of mor than 140 children’s hospitals working together to eliminate serious harm to hospitalized children and staff. Dr. Lryen leads efforts to eradicate the most common hospital-acquired conditions and address cultural barriers to performing critical safety practices. She earned degrees from Harvard (BA, Biology), University of Edinburgh, Scotland (MSc, Philosophy) and Case Western Reserve (MD). Dr. Lyren is also the Associate Professor of Pediatrics & Bioethics at Case and previously served as UH Rainbow Babies’ Vice Chair of Quality & Ethics and Interim Co-Chair of the Pediatrics Department.

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Trey Coffey, MD, is the Associate Clinical Director of Children’s Hospitals’ Solutions for Patient Safety (SPS). Dr. Coffey is also a pediatric hospitalist and Safety Officer at the Hospital for Sick Children (SickKids) in Toronto. ​Dr. Coffey has contributed to and led research on topics including epidemiology of harm, disclosure of adverse events, handoff, and high reliability. ​She served as the Associate Director of the University of Toronto Centre for Quality Improvement and Patient Safety from 2012-2017. Dr. Coffey leads SickKids’ ambitious Caring Safely campaign which aims to dramatically reduce serious harm to patients and staff.


Madge Image 2.jpegMadge Kaplan, IHI’s Director of Communications, is responsible for developing new and innovative means for IHI to communicate the stories, leading examples of change, and policy implications emerging from the world of quality improvement ― both in the US and internationally. Prior to joining IHI in July 2004, Ms. Kaplan spent 20 years as a broadcast journalist for public radio – most recently working as a health correspondent for National Public Radio. Ms. Kaplan was the creator and Senior Editor of Marketplace Radio's Health Desk at WGBH in Boston, MA, and was a 1989/99 Kaiser Media Fellow in Health. She has produced numerous documentaries, and her reporting has been recognized by American Women in Radio and Television, Pew Charitable Trusts, American Academy of Nursing and Massachusetts Broadcasters Association.​