Lean Daily Management (LDM) is a method of improvement that uses daily measures and problem solving to focus on achieving strategic objectives. In 2013, the Greater Baltimore Medical Center (GBMC) began using LDM to promote improvement throughout their system.
GBMC implemented this improvement method to reduce patient injuries, improve care experience, promote efficiency, and increase joy. Lean Daily Management aligns strategic objectives to daily work using the Model for Improvement and various Lean principles. It connects leaders and point-of-care staff by promoting interactive communication to support a safe and reliable culture.
In this Institute for Healthcare Improvement (IHI) Virtual Learning Hour, beginning February 20, 2020, from 11:30 AM – 12:00 PM ET, panelists will share their journey of using Lean Daily Management, and how others can follow this practice to create an organization of problem solvers.