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Course Materials & FAQs

​​​​​​​​​​​​Course Syllabus

Take a look at the course syllabus for more details on the IHI Open School courses: Leadership and Organizing for Change. The syllabus includes a timeline overview of the curriculum, a summary of the learning goals, and information on the course's expert faculty.​​​

​​​​Frequently Asked Questions​ (FAQs)​

View all FAQs​.

Who should take the course?

This course is for anyone – regardless of their background, the setting they are working in, and the area of health or health care that they seek to change for the better.

Learners are:

  • Students, trainees, faculty members, professionals, practitioners, community members
  • Working in organizations, on university campuses, in communities
  • Experts in quality improvement, community organizing, population health – or new to those fields
  • Members of the IHI Open School Chapter Network or new to the Open School
  • From across the world

This course is intended to train anyone who seeks to be a leader of change, and is designed to create a social and supportive learning environment that brings together people of diverse backgrounds and experiences to learn from and with each other.

Do I have to start the course with a project in mind?

We recommend that learners begin the course with a project in mind. Each learner will set an aim for their project, which can describe what a learner will accomplish during the course or on a longer-term timeline. Projects do not need to be completed by the end of the course; in fact, we hope that learners seek to lead a sustainable project that extends beyond the end of the course and continues to achieve outcomes and have a positive impact in their local setting.

What kind of project can I lead through the course?

Learners have applied the leadership and community organizing approach to a diverse array of projects, for example:

  • Building capacity to implement a patient-centered medical home across practices in a health care system
  • Training hospital employees in motivational interviewing to support patient behavior change
  • Creating a sepsis protocol and scaling it across a hospital
  • Launching an interprofessional student-run clinic for the homeless population in a city
  • Convening a coalition across stakeholder groups to develop solutions to the opioid epidemic

Will this course walk me through leading a quality improvement project?

It will not. If you are looking for virtual training on quality improvement, please explore the offerings at

If you are a student, you can take the IHI Open School Quality Improvement Practicum, which walks learner through the process of conducting a quality improvement project and covers the Model for Improvement, aims and measures, Plan-Do-Study-Act cycles, cause and effect diagrams, and run charts.

Does the course offer continuing education credits?

Yes. The Institute for Healthcare Improvement is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

IHI has been approved for a maximum of 10 credits for physicians and nurses.

In order to be eligible for a continuing education certificate, attendees must complete the online evaluation within 30 days of the continuing education activity. After this period, you will be unable to receive a certificate.

What is the expected weekly time commitment for the course?

Participation in the course involves a time commitment of 3-5 hours per week, including didactic education (online lectures, assignments, readings), attendance at All-Learner Calls, and field work applying the new knowledge and skills to a project.

What are the requirements to receive a Certificate of Completion for the course?

We expect learners to commit to the following items in order to receive a Certificate of Completion:

  • Watch all weekly videos
  • Complete weekly assignments
  • Complete the course summary document
  • Attend all (or view recordings of) all live all-learner ​c​alls
  • Complete the post-course evaluation

Why is a lesson released on a certain date? Why do the lessons have deadlines?

The course is structured around weekly deadlines because we believe that the best way to develop skills in leadership and community organizing is to commit to applying them in real time, together with a cohort of fellow learners.

To facilitate each learner progressing through the lessons together with the cohort, each Thursday, a lesson is released and remains open until the following Wednesday.

We expect learners to view the video lectures, practice the skills for that week (i.e. share your public narrative; conduct one-to-one conversations) and submit assignments through the online portal during that week.

What are All-Learner Calls?

There are 5 live 60-minute All-Learner Calls that take place throughout the course: Lesson 1, Lesson 3, Lesson 5, Lesson 8, and a Celebration Call. They are scheduled for 1:00 PM ​– ​2:00 PM ET on Thursdays.

We expect all learners to make their best effort to attend and participate in All-Learner Calls. All-Learner Calls are opportunities for faculty to share new material, guide the cohort through exercises and reflections on the previous weeks' lessons, and share project examples that can be helpful to the rest of the cohort. Coaching Calls are also opportunities for the entire cohort to network, practice skills together, and learn from one another.

If you are unable to attend a All-Learner Call – whether this is due to a scheduling conflict or a time zone issue (we do not expect learners to call in during the middle of the night from Southeast Asia, for example!) – we encourage learners to review the recording of the presentation, which we will send via email.

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