Level 100 Tools (IHI Open School Coursel: QI 106)

This practical course will teach you how to create and use three essential tools for improvement: PDSA (Plan-Do-Study-Act) templates, measurement planning forms, and run charts. Working through step-by-step tutorials that put you right in the middle of health care scenarios, you’ll learn how to plan a series of tests, collect data, graph your results, and interpret what your graph is trying to tell you. The course is fully hands-on, so get ready to practice new skills along the way. Note: You will need Microsoft Word and Excel (any version) to make the most of this course.


Lesson 1: Using Plan-Do-Study-Act (PDSA) Cycles (Part 1)

Lesson 2: Using Plan-Do-Study-Act (PDSA) Cycles (Part 2)

Lesson 3: Using a Measurement Planning Form

Lesson 4: Run Charts (Part 1)

Lesson 5: Run Charts (Part 2)



This course is free for students, medical residents, university faculty who teach courses, and users from the Least Developed Countries. IHI charges a modest subscription fee for health professionals. Learn more about IHI Open School subscriptions.