Did you know that 90 percent of people surveyed* think it is important to talk about their wishes for end-of-life care, but less than 30 percent do?
Many institutions do not have systems to reliably engage with patients in order to:
- Understand what is most important for their end-of-life care
- Become stewards of this information
- Record, access, and respect these wishes in a timely way
Becoming Conversation Ready is an effort is to provide more patient-centered care in order for patients to gain an understanding of what matters most to them when it comes to end-of-life care planning.
Structured around the aims of The Conversation Project — an initiative to ensure that every person’s wishes for end-of-life care are expressed and respected — this virtual training teaches the five principles of being Conversation Ready.
What you'll learn
At the end of this IHI Virtual Expedition, participants will be able to:
- Describe strategies used by Conversation Ready organizations that already engage patients and families in discussions in order to understand “what matters most” to patients at the end-of-life
- Explain ideas and tactics for reliably stewarding this information across the health care system, including strategies for working with electronic health records
- Test methods to help staff engage in this work personally, before exemplifying it for their patients
- Explain key details of the Centers for Medicare and Medicaid Services (CMS) reimbursement for provider conversations with patients about end-of-life care wishes
This IHI Virtual Expedition is approved for a maximum of 6.5 continuing education credits for physicians, nurses and pharmacists.
*The Conversation Project Survey - Newsworthy Analysis, August 2013