Today’s health care system can be daunting. Patients and families must have multiple interactions with various people and organizations across multiple settings. All too often patients and their families encounter a complex, highly-fragmented, and inconsistent communication system across these settings, leading to frustration, confusion, and lack of follow-up.
Effective care coordination is more crucial than ever before as healthcare providers and clinical practices take on more financial risk amid the shift toward value-based care. Clinical outcomes, patient satisfaction and safety, and a greater focus on the health of the population call for greater coordination and communication across communities.
Starting April 10, 2018, this Institute for Healthcare (IHI) Virtual Expedition will give you and your team the tools you need to build a more robust care coordination program. A program that includes effective approaches to common challenges, including:
- reducing costs
- improving the quality of care
- engaging customers and providers
- achieving better health outcomes
- enhancing the patient experience.