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Session Details

​​​​​​​​​​​The use of quality improvement (QI) has led to many advancements in the delivery of health care. But the demand for improvement is increasing and many QI initiatives fail or are not sustainable. To achieve real improvement, the change associated with QI needs to be sustainably adopted into practice. Starting August 17​, 2017, the Institute for Healthcare Improvement (IHI) offers the IHI Virtual Expedition: Highly Adoptable Improvement. Participants of this virtual team-based training will reflect on the current demands for improvement an​d learn strategies to design more adoptable and sustainable quality improvement initiatives and how to apply these new skills within their own organizations. ​

What You'll Learn

​​At the end of this IHI Virtual Expedition, participants will be able to:

  • Analyze why some QI strategies lead to more sustained improvement
  • Utilize tools to develop more sustainably adoptable improvement strategies
  • Use exercises learned in these sessions to engage others in their organization in initiatives to create highly adoptable and sustainable improvement​

IHI is approved for a maximum of 6.5 continuing education credits for physicians and pharmacists.


Session 1: Introduction and Assessing Your Improvement Context
Date: Thursday, August 17, 2017, 12:00 PM – 1:30 PM ET
Session 2: Understanding the Problem Before Trying to Solve It
Date: Thursday, August 31, 2017, 12:00 PM – 1:00 PM ET    
Session 3: Designing Highly Adoptable Improvement
Date: Thursday, September 14, 2017, 12:00 PM – 1:00 PM ET    
Session 4: Understanding and Measuring Improvement Related Workload
Date: Thursday, October 5, 2017, 12:00 PM – 1:00 PM ET      
Session 5: Trialing a Highly Adoptable Improvement Intervention
Date: Thursday, October 26, 2017, 12:00 PM – 1:00 PM ET    
Session 6: Beyond Highly Adoptable Improvement
Date: Thursday, November 2, 2017, 12:00 PM – 1:00 PM ET    ​

Learn more about course Materials & Technology .​​


christopherhayes.jpgChristopher W. Hayes, MD, MSc, MEd, Chief Medical Information Officer, St. Joseph’s Healthcare Hamilton, is also an associate professor in the Division of Critical Care at McMaster University. He works with the Canadian Foundation for Healthcare Improvement as a clinical improvement advisor and lead faculty in the EXTRA program, and as core faculty for the Masters of Science in Quality Improvement and Patient Safety with the Institute for Health Policy, Management and Evaluation at the University of Toronto. He was the 2013-14 Canadian Harkness/IHI Fellow in Health Care Policy and Practice, where he spent a year at IHI researching strategies to improve the success and sustainability of QI initiatives. Previously, Dr. Hayes was Medical Director of Quality and Performance at St. Michael’s Hospital in Toronto and Medical Officer for the Canadian Patient Safety Institute, where he chaired the Canadian Safe Surgery Saves Lives program. He is a recognized leader in patient safety and QI, working with regional, national, and international organizations, and he has received multiple distinctions and awards.

frankfedericoa.jpgFrank Federico, RPh, Vice President, Institute for Healthcare Improvement (IHI), works in the areas of patient safety, application of reliability principles in health care, preventing surgical complications, and improving perinatal care. He is faculty for the IHI Patient Safety Executive Training Program and co-chaired a number of Patient Safety Collaboratives. Prior to joining IHI, Mr. Federico was the Program Director of the Office Practice Evaluation Program and a Loss Prevention/Patient Safety Specialists at Risk Management Foundation of the Harvard Affiliated Institutions, and Director of Pharmacy at Children's Hospital, Boston. He has authored numerous patient safety articles, co-authored a book chapter in Achieving Safe and Reliable Healthcare: Strategies and Solutions, and is an Executive Producer of "First, Do No Harm, Part 2: Taking the Lead." Mr. Federico serves as Vice Chair of the National Coordinating Council for Medication Error Reporting and Prevention (NCC-MERP). He coaches teams and lectures extensively, nationally and internationally, on patient safety.