Kelly McCutcheon Adams, MSW, LICSW, a Senior Director, has been at the Institute for Healthcare Improvement since 2004. She focuses primarily on critical care and end-of-life care. She is a medical social worker with experience in hospice, nursing home, sub-acute rehabilitation, emergency department, and ICU settings. Ms. McCutcheon Adams has also served as faculty for the Organ Donation Collaborative of the US Department of Health and Human Services and for the Gift of Life Institute. She now directs the Breakthrough Series (BTS) College at IHI to teach participants how to run BTS collaboratives.
Kate Lally, MD, FAAHPM, serves as an attending physician in Psychosocial Oncology and Palliative Care at Dana Farber Cancer Institute and an Instructor at Harvard Medical School. In addition, she has served on the faculty of the Institute for Healthcare Improvement since 2013 in their work on The Conversation Project and Conversation Ready. As a result, she has developed and led a number of on-line and in-person educational initiatives for both national and international audiences. Prior to her role at Dana Farber, Dr. Lally served as Chief of Palliative care at Care New England health system in Rhode Island, where she developed a system-wide comprehensive, interdisciplinary palliative care program. As a result of her work, she was invited to testify before the United States Senate Special Committee on Aging and has received numerous awards including "Top Doc" in RI monthly, Providence Business News "40 under 40" and was named an "Inspiring Hospice and Palliative Medicine Leader Under 40" by the American Academy of Hospice and Palliative Medicine. She is a graduate of Yale School of Medicine and did her post-graduate training in Internal Medicine at the Hospital of the University of Pennsylvania.
Lauge Sokol-Hessner, MD, is a hospitalist, Associate Director of Inpatient Quality at Beth Israel Deaconess Medical Center (BIDMC), and Site Director for the Harvard Medical School Fellowship in Patient Safety and Quality in Boston. He cares for medically complex and seriously ill patients and coaches medical students and residents as they develop their communication skills. In his quality improvement role, Dr. Sokol-Hessner leads several projects, including Conversation Ready and the Practice of Respect at BIDMC. He worked as an attending physician at the University of Washington Medical Center in Seattle before moving to BIDMC and has also worked in southern Africa on multiple occasions. Dr. Sokol-Hessner completed medical school and residency at the University of Pennsylvania.
 Survey of Californians by the California HealthCare Foundation (2012) and Kaiser Family Foundation Serious Illness in Late Life Survey (2017)