Jennifer Lenoci-Edwards, RN, MPH, CPPS, is the Director of the Patient Safety Focus Area at the Institute for Healthcare Improvement. Jennifer’s career as a Registered Nurse (RN) in the emergency department (ED) began in 1999 at the University of Alabama at Birmingham. In 2004, while still nursing, Jennifer received a Master of Public Health at Johns Hopkins University and then worked with the Maryland Department of Health and Mental Hygiene rolling out the Statewide Immunization Registry. In 2007, Jennifer relocated to Boston and while working as an ED RN, began to work in Patient Safety at Partners Healthcare with Tejal Gandhi, MD. In 2014, she then migrated to the front lines as a consultant for Patient-Centered Medical Homes at Partners Healthcare where she focused on using quality improvement to increase capacity and reliable systems in primary care and achieving Level 3 NCQA status. Jennifer joined IHI in January 2015 and is very passionate about safety outside of the hospital settings and the role of culture in the workplace.
Lee M. Adler, DO,
is Senior Advisor, Safety; Quality & Innovation at Adventist Health System (AHS and Associate Professor of Internal Medicine at the University of Central Florida College of Medicine. Currently, he serves on Cleveland Clinic Alumni and Shepherd’s Hope (medical services for the financially disadvantaged) Board Member. Lee graduated from Philadelphia College of Osteopathic Medicine in 1972. Lee is trained in Six Sigma and Lean Enterprise. He is also an Institute for Healthcare Improvement (IHI) trained Patient Safety Officer, IHI Faculty, OIG HHS Lead Physician Advisor Hospital for Post-Acute Care incidence of patient harm studies and reports from 2007 to present. Current activities include advisor to the OIG HHS evaluation of the Emerging Infections of High Risk USA Preparedness, ED Trigger Tool Development and OIG Incidence of Harm Study in Long Term Acute Care Hospital. Current publications include the analysis of the financial and clinical impact of harm within a large multi-state hospital system, Emergency Department trigger tool development using a modified Delphi method, IHI Skilled Nursing Facility Trigger Tool Implementation Guide and contributor to the OIG Rehabilitation Incidence of Harm study report in preparation due for publication in 2016.
Susan M. Levy, MD, CMD, AGSF
, has been a medical director for more than 25 years. She is currently the President of AMDA, The Society for Post-Acute and Long Term Care Medicine. Susan earned her medical degree from the University of Maryland and completed an Internal Medicine residency at the Medical University of South Carolina. She also completed a geriatric fellowship at the Mount Sinai Medical Center in New York. Susan returned to Baltimore as Section Chief of Geriatric Medicine for a community hospital in Baltimore where she ran the Geriatric Assessment Program, developed the curriculum and oversaw training of the internal medicine residents in geriatric medicine, and began her career as a medical director. She later became the Vice President of Medical Affairs for Levindale Hebrew Geriatric Center and Hospital where she continued in her work as a medical director with oversight of two community nursing homes, a hospital-based SNF as well as a Long Term Acute Care Hospital. The LTACH included a 20 bed IRF. She lives in Delaware where she is medical director of two nursing homes and does additional consulting work related to geriatric medicine including PA/LTC. She is board certified in Internal Medicine, Geriatric Medicine, and Hospice and Palliative Medicine. Susan has been a Certified Medical Director since 1996 and has served as the President of the Maryland Medical Directors Association from 2004 to 2008.
Judith E. Samuels, RHIA,
the Senior Consultant at FMAS Corporation, has had the unique experience of performing the role of Department of Health and Human Services (DHHS) Office of Inspector General (OIG) Office of Evaluation and Inspections (OEI) project director for medical review studies for significant periods since 1986. In this role, Judith has assured the successful completion of the OEI medical review studies which involve a multitude of review objectives, such as appropriateness of various devices, services and settings, as well as quality of care and patient safety. Since 2008, she has managed a series of OEI medical review studies focusing on determination of national incidence of adverse events in various settings, based on the application of the Institute of Healthcare Improvement (IHI) Global Trigger Tool (GTT), working closely with Lee Adler, DO, the senior physician reviewer for these studies. For the study focusing on the incidence of adverse events in SNFs, the GTT was adapted for application to that setting. In addition to her work with the OIG OEI, she has expert-level knowledge of coding and clinical classification systems. She began her career as manager of the hospital-wide quality assurance and concurrent utilization review effort at New England Deaconess Hospital. She has had similar responsibilities for various health care providers, including a health maintenance organization (Rutgers Community Health Plan) where the emphasis was on quality outpatient care.
Frank Federico, RPh,
is Vice President and safety faculty at the Institute for Healthcare Improvement (IHI) in Cambridge, MA. His primary areas of focus include patient safety, application of reliability principles in health care, preventing surgical complications and the Idealized Design of Perinatal Care. He is also faculty for the Patient Safety Executive Development Program. Mr. Federico has worked with the Institute for Healthcare Improvement since 1996 as a faculty member and co-chair of a number of patient safety Collaboratives. Prior to joining IHI, Mr. Federico was the Program Director of the Office Practice Evaluation Program and a Loss Prevention/Patient Safety Specialist at Risk Management Foundation (RMF) of the Harvard Affiliated Institutions in Cambridge, MA. He, along with a team of nurse surveyors, developed a compendium of effective practices to reduce risk and harm in the office setting. Mr. Federico is one of the Executive Producers of First, Do No Harm, Part 2: Taking the Lead. He served as Director of Pharmacy at Children's Hospital, Boston. While in that position, he was co-chair of a quality improvement team charged with revamping the medication system and chaired the Adverse Drug Event Committee. He is co-author of a chapter in Achieving Safe and Reliable Healthcare, Strategies and Solutions. Frank Federico coaches teams and lectures extensively, nationally and internationally, on patient safety.
Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any economic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.