Culture was Merriam-Webster’s “Word of the Year” in 2014, as the world began to recognize that “culture” wasn’t just used to describe museum benefits and the opera. That’s because as management and employees both know, a company defines its culture and the culture defines the company — and its successes or failures. A positive culture generally means joy in work for employees, which leads to more efficiencies and less burnout.
For some reason, however, many healthcare organizations are still struggling with safety culture in a practical sense. More often than not, despite regular efforts to measure culture and publish the results, organizations fall short of translating their intentions into actions that result in tangible improvements for both staff and patients.
In the IHI Virtual Expedition: Understanding and Improving Safety Culture, starting May 25, 2017, expert faculty explore practical, real world strategies for understanding, measuring, and working to improve the safety culture of an organization.
WHAT YOU'LL LEARN
IHI Virtual Expedition is approved for a maximum of 6 continuing education credits
for physicians, nurses, and pharmacists.
At the end of the Expedition each participant will be able to:
- Define safety culture and its key components
- Be familiar with the safety culture cycle from measurement to improvement
- Gain personal insight into the behaviors that drive positive culture
- Understand how to use results of safety culture surveys effectively to drive improvement
- Develop a set of best practices to improve safety culture in their home organization