Patient Safety Executive Development Program will be held September 7-13, 2017, in Cambridge, Massachusetts. During weekdays and Saturday, this program typically runs from 8:30 AM to 5:00 PM, and on Sunday from 10:00 AM to 5:30 PM. The program concludes at 12:30 PM on the final day. Download the full program agenda.
This program will cover topics critical to successful patient safety programs, including:
- The Cost/Quality Connection: Strengthening and ensuring the link between cost and quality
- Resilience: Enduring and managing the unexpected
- Diagnostic Tools: Using tested tools to understand harm and mortality
- Reliability Science: Using proven principles that pick up where vigilance leaves off
- Human Factors: Creating systems that compensate for the limits of human ability
- Building a Just Culture: Moving away from blame and shame, to building a "just culture"
- Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
- Influencing Others: Understanding and shaping stakeholder perspectives
- Improvement: Using tested safety improvement techniques
- Safety Measures: Knowing what to measure, and how to measure it
- Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques
- Patient Engagement in Safety: Improving the way we listen to patient concerns
- Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization
- Technology: Understanding the promises, pitfalls, and realities of technology
- Leadership: Taking it from the top — connecting the CEO with the safety agenda (during the last two days of the program each participant will be joined by his or her CEO)
- Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
- Strategy and Implementation: Creating a comprehensive safety program and implementation plan
