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Session Agenda

​​​The Patient Safety Executive Development Program will be held March 1​7, 2018, in Boston, Massachusetts. During weekdays and Saturday, this program typically runs from 8:30 AM to 5:00 PM, and on Sunday from 10:00 AM to 5:30 PM. The program concludes at 12:30 PM on the final day. 

This program will cover topics critical to successful patient safety programs, including:
  • The Cost/Quality Connection: Strengthening and ensuring the link between cost and quality
  • Resilience: Enduring and managing the unexpected
  • Diagnostic Tools: Using tested tools to understand harm and mortality
  • Reliability Science: Using proven principles that pick up where vigilance leaves off
  • Human Factors: Creating systems that compensate for the limits of human ability
  • Building a Just Culture: Moving away from blame and shame, to building a "just culture" 
  • Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
  • Influencing Others: Understanding and shaping stakeholder perspectives
  • Improvement: Using tested safety improvement techniques
  • Safety Measures: Knowing what to measure, and how to measure it
  • Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques
  • Patient Engagement in Safety: Improving the way we listen to patient concerns
  • Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization
  • Technology: Understanding the promises, pitfalls, and realities of technology 
  • Leadership: Taking it from the top — connecting the CEO with the safety agenda (during the last two days of the program each participant will be joined by his or her CEO)
  • Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
  • Strategy and Implementation: Creating a comprehensive safety program and implementation plan

 

 

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