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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Patient Safety Executive Development Program will begin in Boston, MA on March 17, 2022. Over a one week period Thursday through the following Wednesday, this program typically runs from 9:30 AM to 5:00 PM ET.​​​​

Session Agend​​​a


Getting Started Call
To be determined.
Please join us for a walkthrough of program expectations.​

​​​Daily Agenda 

Day 1
Thursday, March 17
8:30 AM – 5:00 PM ET​
  • Introduction to Framework for Safe, Reliable, and Effective Care
  • Understanding Culture
  • Systematic Improvement
Day 2
Friday, March 18
8:30 AM – 5:00 PM ET​​
  • ​Measurement
  • Model for Improvement & Testing Changes
  • Collaborative Negotiation ​
Day 3
Saturday, March 19
8:30 AM – 4:30 PM ET​​
  • Investigating an Event- Introduction to RCA2
  • Integrating Improvement and Human Factors
  • Reliable Design & Maximally Adoptable Improvement​
Day 4
Sunday, March 20
8:30 AM – 4:30PM ET​​​​
  • Measuring Culture
  • Leadership Behaviors and Improving Team Culture​​
Day 5
Monday, September 20
8:30 AM – 5:00 PM ET​​​​​
  • How Safety Relates to Quality
  • Advancing Health Equity
  • Measurement (continued)
  • Your Work to Drive Patient Safety
  • Where Are You Now?​
Day 6
Tuesday, March 22
8:30 AM – 4:30 PM ET​​​​​​
  • Senior Leaders Day 1
  • Leading Quality Improvement
  • Getting Support from Those Who Can Influence Your Work
  • Partnering With Patients
Day 7
Wednesday, March 23
8:30 AM – 12:30 PM ET​​​​​​
  • ​Senior Leaders Day 2
  • Professionalism
  • Organizational Journey​
  • Putting it All Together Using the Safety Framework

​Topics Covered
This program will cover topics critical to successful patient safety programs, including:
  • The Cost/Quality Connection: Strengthening and ensuring the link between cost and quality
  • Resilience: Enduring and managing the unexpected
  • Diagnostic Tools: Using tested tools to understand harm and mortality
  • Reliability Science: Using proven principles that pick up where vigilance leaves off
  • Human Factors: Creating systems that compensate for the limits of human ability
  • Building a Just Culture: Moving away from blame and shame, to building a "just culture" 
  • Interpersonal Communication and Teamwork: Developing a framework for working together and supporting each other in care delivery across the health care continuum
  • Influencing Others: Understanding and shaping stakeholder perspectives
  • Improvement: Using tested safety improvement techniques
  • Safety Measures: Knowing what to measure, and how to measure it
  • Critical Analysis: Using investigative tools such as root cause analysis and proven observational techniques
  • Patient Engagement in Safety: Improving the way we listen to patient concerns
  • Spread: Understanding and engaging key stakeholders in the process of spreading successful improvements across your organization
  • Technology: Understanding the promises, pitfalls, and realities of technology 
  • Leadership: Taking it from the top — connecting the CEO with the safety agenda (during the last two days of the program each participant will be joined by his or her CEO)
  • Positioning Patient Safety Within the Organization: Integrating patient safety into the organizational structure and daily life
  • Strategy and Implementation: Creating a comprehensive safety program and implementation plan