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Session Faculty

Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​


Expert Faculty​

A team of expert Improvement Advisors working with the Institute for Healthcare Improvement has designed this intense program. This core group of experts will be intimately involved in the overall design, implementation, direct training, and participant coaching. Program Faculty are subject to change between offerings.

Brandon Bennett, MPH Principal Advisor for Improvement Science Consulting, began his career as a United States Peace Corps Volunteer, where he worked to continuously improve microfinance repayment rates for people living with HIV and struggling to overcome their circumstance of poverty. He has served as an Improvement Advisor in the fields of Healthcare and Education, leading and advising on diverse initiatives from disease specific processes to country wide multi-sector improvement programs. Aside from his work as an Improvement Advisor for IHI, he is currently a fellow at the Carnegie Foundation for the Advancement of Teaching, and Chairman of the Board for the Asaph Children's Education Fund; a non-profit organization dedicated to providing scholarships to children who would otherwise have no access to primary, secondary or tertiary education.

Gerald J. Langley, MS, Statistician and Consultant, Associates in Process Improvement, is also a Senior Fellow of the Institute for Healthcare Improvement (IHI). He has served as faculty for IHI improvement initiatives on improving medication safety, innovations in planned care, improving service in health care, and the Triple Aim initiative to simultaneously improve the care experience and population health while reducing total cost. He has also supported a number of large-scale improvement initiatives, including the HRSA Health Disparities Collaborative and Improving Patient Care for the Indian Health Service. His expertise with data and computers plays a key role in his consulting work and research. Mr. Langley has authored numerous articles on sampling and survey design, modeling, and fundamental improvement methods, and he is a co-author of The Improvement Guide.
Richard Scoville is an independent consultant specializing in health
care quality improvement and performance measurement. He is an Adjunct Professor in the School of Public Health at the University of North Carolina at Chapel Hill. He serves as an improvement advisor to IHI, Cincinnati Children’s Hospital Medical Center, and the Dentaquest Institute, on a range of collaborative improvement, data management and systems design projects.

Rebecca Steinfield, MA, Improvement Advisor (IA), Institute for Healthcare Improvement (IHI), currently serves as an IA for a variety of internal and external IHI projects. She has been with IHI since 1996 and teaches IHI courses on improvement methods.
David M. Williams, PhD, Executive Director, Institute for Healthcare improvement, is Co-Lead of the Improvement Capability Focus Area. He served as the Improvement Advisor for large collaboratives in the US and Europe, including Impacting Cost + Quality in the US, the National Health Service South West Patient Quality and Safety Programme in England, and the Scottish Government Early Years Collaborative. Dr. Williams serves as faculty for the IHI Open School and the Massive Open Online Course (MOOC) being developed with HarvardX and the Harvard T.H. Chan School of Public Health. He coaches teams and has taught improvement science programs in the US and abroad. Dr. Williams created the Mr. Potato Head exercise used worldwide to teach PDSA testing and measurement. A paramedic by background, Dr. Williams practiced in urban emergency medical services systems for many years and is internationally known as an expert on paramedic care and EMS systems. He serves as Improvement Advisor to the pre-hospital patient safety and care improvement work at Hamad Medical Corporation’s Ambulance Service in Qatar. Dr. Williams is a 2013 alumni of the Leadership Austin Essentials program and serves as Vice Chairman of the Board for CommUnityCare in Austin, Texas, one of the largest federally qualified health center systems in the US. Prior to joining IHI, he led a consulting practice focused on improvement science and education, public safety, and health care.