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Expert Faculty

Brandon BennettBrandon Bennett, MPH, Principal Advisor for Improvement Science Consulting, began his career as a United States Peace Corps Volunteer, where he worked to continuously improve microfinance repayment rates for people living with HIV and struggling to overcome their circumstance of poverty. He has served as an Improvement Advisor in the fields of Healthcare and Education, leading and advising on diverse initiatives from disease specific processes to country wide multi-sector improvement programs. Aside from his work as an Improvement Advisor for IHI, he is currently a fellow at the Carnegie Foundation for the Advancement of Teaching, and Chairman of the Board for the Asaph Children's Education Fund; a non-profit organization dedicated to providing scholarships to children who would otherwise have no access to primary, secondary or tertiary education.

Lloyd ProvostLloyd Provost, MS, Statistician and Senior Improvement Advisor at Associates in Process Improvement, helps individuals and organizations learn the science of improvement in order to improve their processes and systems. Mr. Provost's experience is in applying statistical process control and designing research and quality improvement studies. For the past 16 years, he has worked as an IHI Senior Fellow as an Improvement Advisor. He also serves on the IHI faculty for the Improvement Advisor Development Program, provides improvement advisor support for IHI's developing countries programs, and coordinates the development and work of the other improvement advisors who support IHI. He also provides support for the quality improvement curriculum for the IHI Open School. Mr. Provost co-authored the books Quality Improvement Through Planned Experimentation, The Improvement Guide, and The Health Care Data Guide.

Jane A. Taylor, EdDJane A. Taylor, EdD, has been an Improvement Advisor at IHI since 2002. With over 30 years of health care experience, she has a special interest in engaging patients and families in care in the inpatient, outpatient, and community settings. Her hospital experience includes leading as a chief operating officer and chief executive officer for over 10 years and as a corporate vice president of compliance and ethics in physician practices. Dr. Taylor's interests include fostering collaborative learning, integrating qualitative and quantitative methods in research and in practice, and using social construction approaches. She was awarded a doctoral degree in adult learning from Columbia University.

Rebecca Steinfield, MARebecca Steinfield, MA, has been with IHI since 1996. She currently serves as Director of IHI’s Improvement Advisor Professional Development Program, teaches IHI courses on improvement methods, mentors “improvers-in-training,” and is part of IHI’s Improvement Science and Methods Focus Area. Her past IHI work includes serving as an Improvement Advisor on IHI’s programming for reducing unnecessary rehospitalizations and primary care transformation in academic settings. She is also mother to two young adults; Jacob, 20, and Susie, 18.

Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​