Brandon Bennett, MPH, Principal Advisor for Improvement Science Consulting, began his career as a United States Peace Corps Volunteer, where he worked to continuously improve microfinance repayment rates for people living with HIV and struggling to overcome their circumstance of poverty. He has served as an Improvement Advisor in the fields of Healthcare and Education, leading and advising on diverse initiatives from disease specific processes to country wide multi-sector improvement programs. Aside from his work as an Improvement Advisor for IHI, he is currently a fellow at the Carnegie Foundation for the Advancement of Teaching, and Chairman of the Board for the Asaph Children's Education Fund; a non-profit organization dedicated to providing scholarships to children who would otherwise have no access to primary, secondary or tertiary education.
Gerald (Jerry) Langley, MS, is a statistician, author, and consultant with Associates in Process Improvement (API). The main focus in both his consulting work and his research is helping organizations make improvements more rapidly and effectively. He has published articles on sampling and survey design, modeling, and fundamental improvement methods. He is a coauthor of The Improvement Guide. As a Senior Fellow of the Institute for Healthcare Improvement (IHI), Langley has served on the faculty of numerous improvement initiatives in areas such as improving medication safety, innovations in planned care, improving service in healthcare, and the Triple Aim initiative. He has also supported a number of large scale improvement initiatives; the Health Disparities Collaborative sponsored by HRSA and Improving Patient Care for the Indian Health Service. He is currently designing and guiding the implementation of several pilot collaborative projects directed at improving care and outcomes for mental health services in California.
Richard P. Scoville, PhD, is an independent consultant specializing in healthcare quality improvement and performance measurement. He is an Associate Adjunct Professor in the Department of Health Policy Management at the University of North Carolina at Chapel Hill where he teaches courses in healthcare quality improvement and informatics. He serves as an Improvement Advisor to the Institute for Healthcare Improvement, the Dentaquest Institute and other organizations on a range of collaborative improvement, data management and systems design projects. He serves as faculty for IHI's Improvement Advisor Development program. Dr. Scoville has served as policy analyst for RAND Health. He founded Canopy Systems, Inc., a successful Internet-based care management software company, and served as its Chief Technology Officer. Dr. Scoville holds degrees from Dartmouth College, the University of South Carolina, and a PhD in Psychology from the University of North Carolina at Chapel Hill.
Rebecca Steinfield, MA, has been with IHI since 1996. She currently serves as Director of IHI’s Improvement Advisor Professional Development Program, teaches IHI courses on improvement methods, mentors “improvers-in-training,” and is part of IHI’s Improvement Science and Methods Focus Area. Her past IHI work includes serving as an Improvement Advisor on IHI’s programming for reducing unnecessary rehospitalizations and primary care transformation in academic settings. She is also mother to two young adults; Jacob, 20, and Susie, 18.