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Enrollment & Fees

​​​​​​​IHI may, in its discretion, cancel, postpone, or otherwise modify this event at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the event, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the event, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to Coronavirus before incurring travel, lodging, and other costs related to this event.

​Due to the intensity of this program and the work on real improvement projects for the client organizations, the class size is limited. 

Registration and pre-program assessments are currently being accepted on rolling admission and are due by ​August 21, 2020. This program usually fills up fast, we therefore encourage interested participants to register and send in their pre-program assessments as soon as possible.

Registration Information


Pre-Program Assessments:

Please refer to the Glossary of Terms to complete the self-assessment and read the Improvement Project Selection Guidefor more information on appropriate project criteria and guidelines.

    Register Now

  • First workshop: September 10, 2020

Please email the completed IA Application and the IA Knowledge and Self-Assessment Form to:

William Scott, Event Manager

Email: improvementprograms@ihi.org​

Phone: +1 617-301-4814

Enrollment Fee

Regular Rate: $16,400 per participant

This fee includes: 

  • Twelve days of on-site workshops (three four-day, face-to-face workshops) 

  • All program materials, tools, and literature 

  • Continental breakfasts and lunches for the twelve workshop days

  • Monthly webinars and coaching

  • A community site and listserv to connect participants throughout the program and encourage active collaboration, facilitated by IHI faculty

     

Additional Meeting Details

​​Meals: Continental breakfast and lunch will be provided on all workshop days. Participants will be responsible for their own dinners.

Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.​​​​​​​​​​​​​​​​​​

Scholarships and special discounts available


IHI is pleased to offer a limited amount of funding for scholarships and special discounts. Please note that scholarships and special discounts are available to assist with program enrollment costs ONLY and are not applicable for travel, food, or accommodation costs associated with attending the program. To apply for scholarships and special discounts, complete the online Scholarship a​​​nd Special Discount Application.

Group Rate

$13,940 per participant

Organizations sending three or more people are eligible to receive a 15% Group Discount. Please fill out this form​ to register a team at the Group Rate.

Please note:  

  • If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration.  
  • After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase. ​
Questions or need assistance? 
We are here to help!  

Our Guarantee to You

Cancellations, Substitutions, and Refunds
If you wish to cancel your enrollment, please contact IHI at 617-301-4800 or info@ihi.org 30 days prior to the start of the program, in order to receive a full refund. Unfortunately, we are unable to grant refunds for cancellations made after that time. One attendee may be substituted for another prior to the first meeting of program attendees (via phone, web, or in-person). If we do not receive notice of a cancellation at least 30 days prior to the start of the program, full payment will be required, regardless of attendance.
 

Unconditional Guarantee
If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.