Need Help?

(Toll Free)
Monday - Friday
9am - 5pm ET


Enrollment Process

Due to the intensity of this program and work on real improvement projects for the client organizations, we must limit the class size. 

We will be accepting applications immediately and encourage you to complete your application as soon as possible to guarantee a spot in the program. Once we receive your application, the IHI program faculty members will review it and notify you of your enrollment status. Applications will be accepted on a rolling admission. If your application is accepted, we will send you a prework packet to begin preparing for the initial meeting.

Application Information

To apply for the Improvement Advisor (IA) program, please complete the following two documents: 
Please refer to the Glossary of Terms to complete the self-assessment and read the Improvement Project Guidance​ for more information on appropriate project criteria and guidelines. 

Dates for the next program are still being finalized. Fill out this short form to be one of the first to know the next dates for this program.

Please email the completed IA Application and the IA Knowledge and Self-Assessment Form to:

Mark Bradshaw
Phone: (617) 301-4979

Enrollment Fee

Regular Rate: $16,200 per participant

This fee includes: 

  • Twelve days of on-site workshops (three four-day, face-to-face meetings) 

  • All program materials, tools, and literature 

  • Continental breakfasts and lunches for the twelve workshop days

  • Monthly webinars and coaching

  • An Extranet site and listserv to connect participants throughout the program and encourage active collaboration, facilitated by IHI faculty


Additional Meeting Details

Additional information for the three four-day, face-to-face meetings.

​​Meals: Continental breakfast and lunch will be provided on all meeting days. Participants will be responsible for their own dinners.

Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.​​​​​​​​​​​​​​​​​​

 Content Editor ‭[2]‬

Discounts Available  

Special Discounts
IHI is pleased to offer a limited amount of financial assistance. Special discounts are available for program registration costs ONLY and are not applicable for travel, food, or accommodation costs associated with attending the program.
To apply for a special discount, complete the online Scholarship and Special Discount Application. A limited number of 50% discounts are available for this program for employees of:
  • Independent, United States Federally Qualified Health Centers (FQHCs) that are not affiliated with a hospital or health system
  • Critical Access Hospitals
  • Independent practices with fewer than 20 physicians
  • Hospitals with fewer than 50 beds
  • Members of America's Essential Hospitals (formerly NAPH)
To apply for a special discount, complete the online Scholarship and Special Discount Application by Friday, September 8, 2017.

This program offers a discount for federal government purchasers. If you are a federal employee, please contact or 617-301-4800 to enroll at a special rate.

 Content Editor ‭[3]‬

Our Guarantee to You

Cancellations, Substitutions, and Refunds
If you wish to cancel your enrollment, please contact IHI at (617) 301-4800 or 30 days prior to the start of the program, in to receive a full refund. Unfortunately, we are unable to grant refunds for cancellations made after that time. One attendee may be substituted for another prior to the first meeting of program attendees (via phone, web, or in-person). If we do not receive notice of a cancellation at least 30 days prior to the start of the program, full payment will be required, regardless of attendance.

Unconditional Guarantee
If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.