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Enrollment & Fees

​​Due to the intensity of this program and the work on real improvement projects for the client organizations, the class size is limited. 

Registration and pre-program assessments are currently being accepted on a rolling admission and are due by February 7, 2020 . This program usually fills up fast, we therefore encourage interested participants to register and send in their pre-program assessments as soon as possible.

Registration Information

Pre-Program Assessments:

Please refer to the Glossary of Terms to complete the self-assessment and read the Improvement Project Selection Guidefor more information on appropriate project criteria and guidelines.

    Register Now

  • First virtual workshop: February 24, 2020
  • First in-person workshop begins: March 30, 2020

Please email the completed IA Application and the IA Knowledge and Self-Assessment Form to:

William Scott, Event Manager


Phone: +1 617-301-4814

Enrollment Fee

Regular Rate: $16,400 per participant

This fee includes: 

  • Twelve days of on-site workshops (three four-day, face-to-face workshops) 

  • All program materials, tools, and literature 

  • Continental breakfasts and lunches for the twelve workshop days

  • Monthly webinars and coaching

  • An Extranet site and listserv to connect participants throughout the program and encourage active collaboration, facilitated by IHI faculty


Additional Meeting Details

​​Meals: Continental breakfast and lunch will be provided on all workshop days. Participants will be responsible for their own dinners.

Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.​​​​​​​​​​​​​​​​​​

Discounts Available  

Group Rate
$13,940 per participant
The Group Rate applies to organizations wishing to enroll 3 or more attendees on this program. 

Please reach out to​ if you are interested in registering a group for this program.

Our Guarantee to You

Cancellations, Substitutions, and Refunds
If you wish to cancel your enrollment, please contact IHI at 617-301-4800 or 30 days prior to the start of the program, in to receive a full refund. Unfortunately, we are unable to grant refunds for cancellations made after that time. One attendee may be substituted for another prior to the first meeting of program attendees (via phone, web, or in-person). If we do not receive notice of a cancellation at least 30 days prior to the start of the program, full payment will be required, regardless of attendance.

Unconditional Guarantee
If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.