​Enrolment Process

Due to the intensity of this programme and work on real improvement projects for the client organisations, we must limit the class size.

We are now accepting applications and encourage you to complete your application as soon as possible to guarantee a place in the programme. Once we receive your application, the IHI programme faculty members will review it and notify you of your enrolment status. Applications will be accepted on a rolling admission. If your application is accepted, we will send you a pre-work packet to begin preparing for the initial meeting.   

Application Information

Both this programme and waitlist are currently full. Please fill out our short form to be 
one of the first to know the next European dates for this programme.

Fill out the form

Enrolment Fee

Regular Rate: $16,200 per participant

This fee includes:

  • Twelve days of on-site workshops(three four-day, face-to-face meetings)

  • All programme materials, tools, and literature

  • Continental breakfasts and lunches for the twelve workshop days

  • Monthly webinars and coaching

  • An Extranet site and listserv to connect participants throughout the programme and encourage active collaboration, facilitated by IHI faculty

Please note: all enrolment fees are in US Dollars, the exchange rate will depend on the bank rate at the time of booking.

Additional Meeting Details

Additional information for the three four-day, face-to-face meetings.

​​Meals: Continental breakfast and lunch will be provided on all meeting days. Participants will be responsible for their own dinners.

Dress Code: Please dress business casual. You may wish to bring a jumper or jacket since the meeting rooms are cold at times.​​​​​​​​​​​​​​​​​​

Our Guarantee to You

Cancellations, Substitutions, and Refunds
If you wish to cancel your enrolment, please contact IHI at +1-617 301-4800 or info@ihi.org by 22 December 2018 (30 days prior to the start of the programme), in to receive a full refund. Unfortunately, we are unable to grant refunds for cancellations made after that time. One attendee may be substituted for another prior to the first meeting of programme attendees (via phone, web, or in-person). If we do not receive notice of a cancellation on or before 22 December 2018, full payment will be required, regardless of attendance.

Unconditional Guarantee
If for any reason you are not completely satisfied that this programme is a valuable experience, IHI will gladly refund your enrolment fee within 30 days of the programme end date. Please note that due to unforeseeable circumstances, last-minute changes in programme titles, speakers, or presentations may be unavoidable.