Kevin Nolan, MStat, MA, Statistician and Consultant, Associates in Process Improvement, is also a Senior Fellow at the Institute for Healthcare Improvement (IHI). He has focused on developing methods and assisting organizations in accelerating their rate of improvement, including the spread of new ideas. He has worked with manufacturing, service, and health care organizations, both in the public and private sectors. Mr. Nolan has served as faculty for several IHI Breakthrough Series Collaboratives and Innovation Communities, including Improving Flow Across Acute Care Settings and Improving Performance in the Emergency Department, as well as for large spread projects. He is a co-author of the book, The Improvement Guide: A Practical Approach to Improving Organizational Performance, and co-editor of the book, Spreading Improvement Across Your Health Care Organization.
John W. Whittington, MD, is lead faculty for the IHI Triple Aim initiative focused on achieving the optimal balance of good health, positive patient experience of care, and low per capita cost. Previously he was Medical Director of Knowledge Management/Patient Safety Officer at OSF Healthcare System. Prior to that position, Dr. Whittington worked for many years as a family physician. He has been IHI faculty on numerous projects, including safety, spread, inpatient mortality reduction, the Executive Quality Academy, and Engaging Physicians in a Shared Quality Agenda, among others. He is part of the IHI team that works on research and development.