Robert Lloyd, PhD, is Vice President at the Institute for Healthcare Improvement (IHI). Dr. Lloyd provides leadership in the areas of performance improvement strategies, statistical process control methods, development of strategic dashboards and capacity building for quality improvement. He also serves as faculty for various IHI initiatives and demonstration projects in the US and abroad. Before joining IHI, Dr. Lloyd served as the Corporate Director of Quality Resource Services for Advocate Health Care, Director of Quality Measurement for Lutheran General Health System, Director of the AHA/HRET Quality Measurement and Management Program, and spent ten years with the Hospital Association of Pennsylvania in various leadership roles. He is author of numerous articles, book chapters, reports, and has written two of the leading books on measuring quality in health care settings.
Michael A. Posencheg, MD, Neonatologist and Medical Director, Intensive Care Nursery, Hospital of the University of Pennsylvania, and Attending Physician, Children's Hospital of Philadelphia, has interests in the areas of quality improvement and patient safety. He completed the Improvement Advisor (IA) and Graduate IA program at the Institute for Healthcare Improvement. His team has made significant improvements in reducing unplanned extubations in ventilated infants, redesigning delivery room care and improving admission temperatures for infants with a birth weight <1250g, and reducing methicillin-resistant Staphylococcus aureus colonization in the Intensive Care Nursery. Dr. Posencheg created a curriculum utilizing simulation technology to improve the teaching of neonatal resuscitation to pediatric residents. The results of this project and the delivery room redesign were published in Pediatrics. Dr. Posencheg is an Associate Professor of Clinical Pediatrics at the Perelman School of Medicine of the University of Pennsylvania.