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Session Agenda

Quality Improvement for Chairs and Chiefs
May 1-2, 2014 · Boston, MA

Day One · Thursday, May 1, 2014  
Time
Topic
7:30 am
8:30 am
Ballroom Foyer
Registration and Continental Breakfast
8:30 am–8:45 am
 
Grand Ballroom
Welcome, Introductions, and Overview
Vin Sahney, PhD
 
This session will introduce attendees to the objectives of the program, including how to set the stage for quality improvement by building will, harnessing ideas, and executing on strategies.​
8:45 am–9:15 am
 
 
Quality: A Core Competency of Leaders
Vin Sahney, PhD
 
This session will review factors, leverage points, and frameworks for physicians leading quality initiatives.
9:15 am–10:15 am
 
 
Leading Quality and Patient Safety Improvements in a Clinical Department
Mark L. Zeidel, MD
 
10:15 am–10:30 am
Break
10:30 am–11:30 am
 
 
Setting Audacious Goals
Richard Shannon, MD
 
This session will focus on goal setting in clinical areas. Bold aims and audacious goals are critical success factors for improvement. Methods will be revealed for identifying the best practice and applying it every time.
11:30 am–12:30 am
 
 
Breakout A: Leading Quality and Patient Safety Improvements in a Clinical Department
Mark L. Zeidel, MD
 
 
11:30 am–12:30 am
 
Breakout B: Building a Business Case for Quality
Richard Shannon, MD
 
This session will describe how evidence-based care links to cost savings.
12:30 pm –1:30 pm
Lunch
1:30 pm –2:30 pm
Repeat Breakouts
2:30 pm–2:40 pm
Transition
2:40 pm –3:30 pm
Improvement Skills for Tomorrow’s Healthcare
Kathy Luther, RN
 
This session will recap the foundations of health care improvement, compare various improvement methods, focus on the building blocks for the future of quality improvement, discuss how to engage staff and patients in design and adapt quality principles to your specialty.
3:30 pm –3:45 pm
Break
3:45 pm –4:45 pm
The Dash and How It  Impacts Safety
Gerry Healy, MD,  FACS, FRCS(h), FRCSI(h)
 
This session will review ways to build your team and   ensure engagement of team members. Faculty will discuss how to build a vision for change and execute on improvement strategies that involve the whole team.​
4:45 pm –5:00 pm
Day One Summary and Wrap-up
5:00 pm–6:00 pm
Ballroom Foyer
Reception


Day Two · Friday, May 2, 2014

Time
Topic
7:00 am –8:00 am
 
Ballroom Foyer
Continental Breakfast
8:00 am –8:15 am
 
Review of Day One and Quality Resources at IHI
Kathy Luther, RN
8:15 am –9:00 am
 
Using Quality Data for Improvement
Vin Sahney, PhD
 
This session will cover case studies of data-driven clinical improvement using tools for gap identification and portfolio development.​
9:00 am –10:00 am
 
Managing Adverse Events for Transformation
Stephen Swensen, MD, MMM, FACR
 
This session will address the role of the chair or chief in managing adverse events, creating a “just and fair” culture, clarification of events, leveraging opportunities for learning, and ways to manage transparency.
10:00 am –10:15 am
Break
10:15 AM – 11:15 AM
Top Lessons from Patient Safety
David Bates, MD, MSc
 
This session will cover key recent findings from patient safety research and will review how these findings may be helpful in your own setting.
11:15 am –12:15 am
Breakout A: Building a Culture of Safety
Stephen Swensen, MD, MMM, FACR
 
This session will focus on behaviors and competencies necessary to build a safety culture, assuring a full commitment to safety and engaging teams in the effort. 
11:15 am –12:15 pm
Breakout B: Jump Starting Quality Improvement in Your Department
Kathy Luther, RN
 
This session will focus on how to start up or refocus quality efforts. Topics include setting expectations, motivating for change, using data, providing real
time feedback, getting the basics right, choosing meaningful projects, and connecting to larger work.
11:15 am –12:15 pm
Breakout C: M&M/Peer Review Models: Built on Learning and Respect
Gerry Healy, MD,  FACS, FRCS(h), FRCSI(h)
 
This session will touch on building respect, and learning and coaching into traditional M&M/Peer Review Models. As a leader, how do you model respectful conduct, evaluate those who need assistance, and educate residents and students.
12:15 pm –1:00 pm
Lunch
1:00 pm –2:00 pm
Repeat Breakouts (all except Breakout A)
2:00 pm –2:45 pm
Creating a Culture of Quality Improvement and Closing Comments
Vin Sahney, PhD
This session will review ways to ensure that quality improvements are sustained in the long run and how to move from a project focus to engaging all employees in improvement.