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​​​​​​​IHI may, in its discretion, cancel, postpone, or otherwise modify this event at any time, with or without notice. If IHI does so and as a result, a registrant is unable to participate in the event, IHI will refund the registration fee. The registrant, however, will remain responsible for other costs (such as travel and lodging) the registrant incurs in connection with the event, and IHI will not refund the registrant, nor otherwise be responsible for, such costs. Registrants should proceed accordingly and consider travel/lodging cancellation policies — as well as purchasing travel insurance — when incurring such costs. IHI asks registrants to take into consideration the currently evolving situation and advisories related to Coronavirus before incurring travel, lodging, and other costs related to this event.
Regular Rate: $2,1​99 per person​
Group Rate: $1,869 per person

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​our guarantee to you

Cancellations, Substitutions, and Refunds

Full registration fees are refundable if a written request is submitted to 30 days prior to the start of the program. If you are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type. Registrations and cancellations received less than 30 days before the start of the program are not refundable. If you need to cancel less than 30 days before the start of the program, please call our Customer Service department at 617-301-4800.  One attendee may be substituted for another at any time by calling 617-301-4800

Unconditional Guarantee

If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable


IHI is pleased to offer a limited amount of funding for scholarships and special discounts. Please note that scholarships and special discounts are available to assist with program enrollment costs ONLY and are not applicable for travel, food, or accommodation costs associated with attending the program. To apply for scholarships and special discounts, complete the online Sch​​olarship a​​​nd Special Discount Application.

Group Discounts
Group Rate: $1,869 per person
Organizations sending three or more people are eligible to receive a 15% Group Discount. Please fill out this form​ to register a team at the Group Rate.

Please note:  

  • If you are eligible for a discount — because you qualify for a membership discount or you have received a need-based scholarship — it will be automatically applied to your registration.  
  • After checkout, you will receive a confirmation of purchase. You can also print an invoice from your online profile 24 hours after your purchase.   

Special Discounts
IHI is pleased to offer a discounted rate for employees of:
  • Independent, US federally qualified health centers not affiliated with a hospital or health system

  • Independent practices with fewer than 20​ physicians

  • Hospitals with fewer than 50 beds

  • Members of America's Essential Hospitals (formerly NAPH)

Need-Based Scholarships
For this program, IHI is pleased to offer a limited amount of scholarship funding to offset the seminar enrollment fees in cases of financial hardship.

To Apply

For the above scholarships and special discounts, complete the online Scholarship and Special Discount Application.​

Questions or need assistance? 
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