Registration and Breakfast
Reflections and Teach Back on Day 2 and Plans for Day 2
Highlights of Measurement
Continuous measurement over time is essential for understanding issues and assessing the success of improvement interventions. This session will cover some of the most important aspects of measurement for improvement.
Understanding and Improving Culture
In this session, participants will explore their personal leadership style in the context of improving culture. We’ll work through the behaviours necessary to improve culture and create psychological safety, teamwork, accountability, and negotiation.
Building Will and Engaging Others in your Improvement Plan
In order to improve patient safety, it is necessary to engage others. In this session, participants will explore what they mean by engagement and develop plans to build WILL, find IDEAS, and use an improvement method to ACHIEVE RESULTS.
Gaining Support from Senior Leaders
Support of senior leaders is essential to the success of any initiative. During this session, participants will practice developing a script to deliver to a senior leader to ask for support.
Spread and Sustainability
This session focuses on the importance of having a specific methodology to support the spread and sustainability of successful improvement interventions.
Action Planning and Faculty Coaching