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Session Agenda

​Below is the high-level agenda for the March 2020 offering. Please note the agenda is subject to change. 

Day One: March 31, 2020 

  • Welcome, Overview of IHI and Introductions 
  • Contracting for Culture 
  • Looking at Safety as an output of System and Culture  
  • Strategies to Understand Current State 
  • Completion of Safety Diagnostic Tool 
  • Accessing Continuous Learning 
  • Applying the Principles of Continuous Improvement 
  • Action Planning and Faculty Coaching 

Day Two: April 1, 2020 

  • Reflections on Day 1 and Plans for Day 2 
  • Applying the Principles of Human Factors 
  • Developing Change Ideas and Testing Changes 
  • Action Planning and Faculty Coaching 

Day Three: April 2, 2020 

  • Reflections on Day 2 and Plans for Day 3 
  • Strategies for Understanding and Improving Culture 
  • Building Will and Engaging Others in your Improvement Plan 
  • Getting Support from Senior Leaders 
  • Action Planning and Faculty Coaching