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Session Details

IHI is proud to offer a two-day seminar featuring world-renowned leaders in Quality Improvement (QI):



  • Maureen Bisognano
  • Don Berwick
  • Bob Lloyd
  • Carol Haraden
  • Kathy Luther
  • Göran Henriks
  • Diane Miller
  • Gilbert Salinas


Spend two days listening, learning, and collaborating with an all-star gathering that includes both founding thinkers and new experts – led by Don Berwick and Maureen Bisognano. A lot has changed in the 25 years since the IHI founders built on the work of early masters like Deming, Shewhart, and Juran to bring the Science of Improvement to health care. IHI trained over 10,000 people as QI leaders in just the first 10 years of its existence – and the work has spread to millions. But how has the field expanded, evolved, and developed since then? How can QI theory and methodology help you address today’s challenges?


This course is a unique opportunity to find out. Walk away with the most advanced tools and ideas in QI and the newest and best thinking about what’s happening now, and what’s just over the horizon. We’ll teach you and provoke you; we’ll look back and look ahead; we’ll think big and we’ll get real.  We’ll provide you with tools for leaders at all levels, and we’ll have a lot of fun doing it!


Through intensive and interactive sessions, we’ll teach you proven strategies for the road ahead including:

  • How to embed a culture of quality across your entire organization
  • How to refresh and reboot your safety and improvement efforts and take them to the next level
  • How to make the transition from fee-for-service to value-based care
  • How to successfully navigate increasing regulatory requirements and complexity
  • How to broaden physician engagement


It’s not every day you get the chance to roll up your sleeves alongside Don Berwick, Maureen Bisognano, and some of the most respected leaders in the health care quality improvement movement. Don’t miss out on the chance, as space is limited.  Sign up today and we’ll look forward to seeing you in April.


Watch a video of Don Berwick and Maureen Bisognano discussing how much has changed in Quality Improvement over the last twenty five years.  


​What You'll Learn:


At the end of the program each participant will be able to: 

  • Apply techniques to build a workforce culture that thrives on transparency and is relentlessly improving
  • Utilize timeless quality tools in innovative ways to increase the rigor and speed of improvement work
  • Incorporate the use of prediction and reliability to proactively reduce defects
  • Demonstrate the skills and tools that allow for deep engagement with patients in care design and improvement


​Who Should Attend:


Senior executives, physicians, clinical, administrative and quality leaders tasked with driving improvement within a unit, department or health care system. Attendees will leave the course with renewed energy, ideas, tools, and methods at this unique seminar taught by the pioneers of quality improvement.