Robert Lloyd, PhD, IHI Vice President, describes the traits of good quality improvement coaches.
Deepen your improvement knowledge with the Institute for Healthcare Improvement’s (IHI’s) Improvement Coach Professional Development Program.
This 12-week experiential program will give you the skills needed to successfully coach and facilitate improvement teams, while supporting the implementation of improvement strategies throughout your organization.
Your learning throughout this program will focus on a specific team from your organization and an improvement project this team is pursuing. As the project and application of the coaching methods are central to the program, to participate you must have an improvement team to coach, and the team must have a new or already underway improvement project.