WHO SHOULD ATTEND
This program is ideal for people who actively support improvement teams on a weekly basis (e.g., 25-50% of their time is dedicated to supporting teams as an improvement coach).
Participants should have a foundation in quality improvement (QI) concepts, methods, and tools. Consider registering for this program if you are looking to build skills in
coaching and facilitating improvement teams in order to:
- Coach staff on how to apply improvement concepts, methods, and tools to daily work
- Support teams in identifying a problem and scoping an improvement project
- Help develop measures, data collection plans, and analyze data for a project
- Understand the working and communication styles within a team in order to be more effective
- Run effective meetings
Those with experience as a QI team member or leader who are interested in deepening their knowledge and turning that knowledge into practice with teams would also be a great fit.