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This 12-week experiential programme will give you the skills needed to successfully coach and facilitate improvement teams, while supporting the implementation of improvement strategies throughout your organisation.Your learning throughout this programme will focus on a specific team from your organisation and an improvement project this team is pursuing. As the project and application of the coaching methods are central to the programme, to participate you must have an improvement team to coach, and the team must have a new or already underway improvement project.This 12-week experiential professional development programme is made-up of virtual and in-person workshops.
This programme is designed to help you:
Consider enroling for this programme if you have a foundation in quality improvement concepts, methods, and tools, but you need more specific, formal training in coaching and facilitating improvement teams in order to:
This programme is ideal for people who will be actively supporting improvement teams on a day-to-day basis (e.g., 25 to 50 percent of their time is dedicated to support teams as an improvement coach).