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Session Agenda

​​​This programme has two in-person workshops and six virtual workshops. Both in-person workshops will be held in Birmingham, England on:

  • Tuesday, 1 October  – Thursday, 3 October 2019
  • Tuesday, 3 December – Thursday, 5 December 2019
Download the Full Schedule

Below you'll find topics covered for all of our virtual and in-person workshops. All virtual workships are 90-minutes and in-person workshops are three full days.

Week

Workshop/Activity

Topics Covered

1 Virtual workshop 1:
Getting started 
  • Welcome and introductions
  • Programme aim and objectives
  • Programme design and expectations
  • First steps to building your team
  • Preparing for the first workshop
4 In-person workshop 1

Day 1               

  • Let's get started! What is a coach?
  • What is quality improvement?
  • Establishing aim statements
  • Building your team: First things
  • A deeper dive on aim statements

Day 2

  • Understanding variation
  • Developing a family of measures
  • Creating and using run charts
  • Running effective meetings and making team decisions
  • What changes can we make that will result in improvement?
  • Developing and selecting change ideas

Day 3

  • Facilitation
  • Running and coaching PDSA cycles
  • A PDSA exercise                  
  • Teamwork and communication
​7 ​Virtual workshop 2:
More on measures
  • Case study from a past participant
  • More on how to use and interpret run charts
  • Data collection forms
  • Using an equity lens on your data
​8 ​Virtual workshop 3:
Tools (Part 1)
  • Run Chart FAQs
  • Tools for prioritising change ideas
  • Tools spotlight: Scatter plots, experience mapping & surveys
9​ ​Virtual workshop 4:
Works in Progress Presentations
  • ​Project presentations by participants
10​ Virtual workshop 5:
Tools (Part 2)
  • Tree diagrams
  • Practical strategies for managing improvement
  • Next steps and planning for in-person workshop 2
12​ ​In-person workshop 2

Day 1

  • Understanding and using run charts
  • Facilitation (Part 2): coaching teams
  • Visual displays of data
  • Qualitative data
  • Developing change ideas: creativity overview

Day 2

  • Coaching to learn: One-on-one leadership coaching
  • Works in progress presentations
  • The art of coaching: Coaching practice
  • Developing change ideas: Ideas that get adopted
  • Control charts
  • Ramping up PDSAs

Day 3

  • Improving the human side of long-term impact: Implementation, sustainability, & scale up
  • Works in Progress presentations
  • Improving the technical aspects of long-term impact: Implementation, sustainability, & scale up
  • The art of coaching: Coaching practice
  • Graduation
13 Virtual Workshop 6:
Celebration
  • ​Review progress as coaches
  • Select project presentations
  • Reflections and celebration