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Fees & Enrollment

​Enrollment Process

Due to the intensity of this program and work on real improvement projects for the client organizations, we must limit the class size. 

You must complete pre-program assessments prior to starting this program. Registration and pre-program assessments are accepted on a rolling basis. for each program.


Enrollment Fee

Regular Rate: $16,200 per participant.

To enroll, choose a date & location first. When you are viewing a specific date & location, click on the enroll button on the right.

This fee includes: 

  • Twelve days of on-site workshops for the participant
  • All program materials, tools, and literature 
  • Continental breakfasts and lunches for the twelve workshop days
  • Monthly webinars and coaching
  • An Extranet site and listserv to connect an active community of colleagues whose continued collaboration IHI will facilitate



This program offers a discount for Federal government purchasers. If you are a Federal employee, please contact or 617-301-4800 to register at a special rate.

Additional Meeting Details

​​Meals: Continental breakfast and lunch will be provided on all meeting days. Participants will be responsible for their own dinners.

Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.


Our Guarantee to You

Cancellations, Substitutions, and Refunds:

For more information on our cancellation policy, please click here.

Unconditional Guarantee

If for any reason you are not completely satisfied that this program is a valuable experience, IHI will gladly refund your enrollment fee within 30 days of the program end date. Please note that due to unforeseeable circumstances, last-minute changes in program titles, speakers, or presentations may be unavoidable.