To deliver safe, efficient, person-centred care, it is critical to provide the right care, in the right place, at the right time. To meet increasing public expectations and the imperative for value-driven healthcare systems performance, attend the Institute for Healthcare Improvement’s (IHI’s) new programme Achieving Hospital-wide Patient Flow.
Over the course of three days, IHI staff and local experts will highlight innovative solutions applicable to the United Kingdom and Europe and guide teams through an in-depth examination of high-leverage strategies to improve system-wide flow.
Working closely with expert faculty and system leaders who have achieved exemplary patient flow outcomes, participants will develop or refine customised action plans to address unique opportunities for improvement within their organisation.
The High Stakes of Suboptimal Flow
Providing timely access to appropriate care and optimising flow are both critical levers to increasing value for patients, clinicians, and healthcare systems. Poorly managed flow has critical implications, such as:
- Delaying treatments
- Leveraging community-based care and services
- Putting patients at risk for potential harm and less than optimal care
- Increasing the burden on clinicians and accelerating burnout
Many recognise that diversions, long waits, and delays in the Accident and Emergency Departments (A&Es) are a hospital-wide and a system-wide issue, not solely an A&E issue. Yet, while many understand the problem, they don't often have the strategies needed to address hospital-wide patient flow.