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Achieving Hospital-wide Patient Flow

​​​​​​​​​​To deliver safe, efficient, person-centred care, it is critical to provide the right care, in the right place, at the right time. To meet increasing public expectations and the imperative for value-driven healthcare systems performance, attend the Institute for Healthcare Improvement’s (IHI’s) new programme Achieving Hospital-wide Patient Flow.

Over the course of three days, IHI staff and local experts will highlight innovative solutions applicable to the United Kingdom and Europe and guide teams through an in-depth examination of high-leverage strategies to improve system-wide flow.

Working closely with expert faculty and system leaders who have achieved exemplary patient flow outcomes, participants will develop or refine customised action plans to address unique opportunities for improvement within their organisation.

The High Stakes of Suboptimal Flow

Providing timely access to appropriate care and optimising flow are both critical levers to increasing value for patients, clinicians, and healthcare systems. Poorly managed flow has critical implications, such as:

  • Delaying treatments
  • Leveraging community-based care and services
  • Putting patients at risk for potential harm and less than optimal care
  • Increasing the burden on clinicians and accelerating burnout

Many recognise that diversions, long waits, and delays in the Accident and Emergency Departments (A&Es) are a hospital-wide and a system-wide issue, not solely an A&E issue. Yet, while many understand the problem, they don't often have the strategies needed to address hospital-wide patient flow.​


Designed for a team or individuals who are tasked with Trust and Integrated Care Systems operations, throughput, and ensuring optimal patient flow in hospitals and beyond, this three-day IHI programme helps participants:
  • Reduce unnecessary bed days after patients meet clinical readiness criteria for discharge or transfer to community settings of care
  • Decrease A&E visits and admissions
  • Decrease artificial variation in surgical scheduling
  • Improve efficiencies, length of stay, and throughput in the Critical Care Units as well as Medical and Surgical Units
  • Improve efficiencies and throughput in the Operating Rooms
To deliver high standards of safe, person-centred care, it is critical to provide the right care, in the right place, at the right time. Act now to address growing issues around patient flow — and realise the value across your organisation.