Who Should Attend

​​​​​​​​​IHI designed this programme for teams of individuals who are responsible for implementing and maintaining operational efficiencies, throughput, and optimising patient flow in acute care hospit​als. Team participants may include: 

  • Chief Operating Officers
  • Chief Nurse Executives
  • Medical Directors
  • Nursing Directors
  • Service Line Leaders
  • Financial Analysts
  • Quality Improvement Leaders
  • Patient Safety Officer
  • Chief Quality Officer
While individual participants will gain value from this professional development programme, IHI strongly recommends that hospitals and healthcare systems consider sending teams of four or five individuals (those who are accountable for outcomes related to delivering the right care, in the right place, at the right time) to this programme.