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Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.
Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​

Expert Faculty​

Jennie Chin Hansen is CEO of the American Geriatrics Society (AGS) and immediate past President of AARP. The AGS is the nation's leading membership organization of geriatrics healthcare professionals, whose shared mission is to improve the health, independence and quality of life of older people, especially those with multiple and complex conditions. As a pivotal force in shaping practices, policies and perspectives in the field, AGS focuses on: advancing eldercare research; enhancing clinical practice in eldercare; raising public awareness of the healthcare needs of older people; and advocating for public policy that ensures older adults access to quality, appropriate, cost-effective care.


In 2005, Hansen transitioned after nearly 25 years with On Lok, Inc., a nonprofit family of organizations providing integrated, globally financed, comprehensive and multidisciplinary primary, acute and long-term care community based services in San Francisco. The On Lok prototype became the 1997 federal Program of All Inclusive Care to the Elderly (PACE) Program into law for Medicare and Medicaid. PACE now has programs in 31 states.


In May 2010, she completed her two year term as President of AARP during the national debate over health care reform, in addition to having served six years on AARP’s national board of directors. 


Since 2005, she has served as federal commissioner of the Medicare Payment Advisory Commission (MedPAC). She also serves as a board member of the SCAN Foundation, which focuses on chronic and long term care policy; and, as a board officer of the National Academy of Social Insurance.


Joanne Lynn, MD, MA, MS, directs the Center for Elder Care and Advanced Illness at the Altarum Institute. She has been a faculty member with the Institute for Healthcare Improvement, a researcher at RAND, and a Professor of Medicine and Community Health at Dartmouth Medical School and the George Washington University. Her work has focused on shaping American health care so that every person can count on living comfortably and meaningfully through the period of serious illness and disability in the last years of life, at a sustainable cost to the community. She has published more than 250 articles, and her dozen books include The Handbook for Mortals, a guide for the public; The Common Sense Guide to Improving Palliative Care, an instruction manual for clinicians and managers seeking to improve quality; and Sick to Death and Not Going to Take It Any More!, an action guide for policy makers and advocates. She is a member of the Institute of Medicine and of the National Academy of Social Insurance, a Fellow of the American Geriatrics Society and The Hastings Center, and a Master of the American College of Physicians.


Warren Wong, MD, is the national Clinical Lead for Medicare Transformation at Kaiser Permanente.  Dr. Wong developed “Senior Segmentation”, a concept that is being incorporated throughout Kaiser Permanente to assure that optimal care is provided for distinct segments of the older adult population.  In 2011-12, Dr. Wong was a Merck Fellow at the Institute for Health Care Improvement.  He continues to be active with IHI with his current work focused on optimal system design for care of older adults with complex needs.  Dr. Wong is a Clinical Professor in Geriatric Medicine at the John A Burns School of Medicine at the University of Hawaii. 


Kyle Allen, DO, AGSF, is the Vice President for Clinical Integration and Geriatric Medicine and Medical Director Lifeline Health Division at Riverside Health System in Newport News, Virginia.  He is the former chief of the Division of Geriatric Medicine and medical director of the Institute for Senior’s and Post-Acute Care at Summa Health System, in Akron, Ohio. Dr. Allen graduated from the Ohio University College of Osteopathic Medicine and completed a fellowship in geriatric medicine at the University of Cincinnati.  He is board certified by the American Board of Family Medicine, and holds a CAQ in geriatric medicine from the ABFM.  He is a Professor of both Internal and Family Medicine at Northeast Ohio Medical University.  Dr. Allen recently completed the Practice Change Fellows Program, a national leadership development program for geriatric leaders and clinicians and now serves as a Senior Leader in the Practice Change Leaders program


Under Dr. Allen’s leadership, Summa Health System achieved national attention for research, innovative models of care and success in demonstrating the value proposition of geriatric and palliative care to hospitals and the community.  In his new role at Riverside Health System he is continuing this work to evolving a health systems approach to improving care for older adults and those with serious and advanced illness.


He has been a principal investigator for several federally funded clinical trials and his research interests include chronic illness care management and transitional care. As a geriatric medicine specialist and researcher, Dr. Allen’s work focuses on developing and implementing geriatric medicine services for older adults, their families and caregivers, and for physicians who provide the patient’s primary care.  He has authored and co-authored numerous journal articles, book chapters and abstracts and regularly gives presentations across the country and internationally.   



Robert J. Schreiber, MD, is Medical Director of Outpatient Primary Care, Community-based Programs, Innovation and Development. Over the past eight years, he has been the Physician-in-chief for Hebrew SeniorLife, a senior care organization that provides housing and clinical care for over 6,000 seniors per year. He was responsible for the strategic direction of HSL’s Department of Medicine, including excellence in clinical care, academic medicine, and applied research, as well as the organization’s primary care, long- and short-term post-acute clinical services. The Hebrew Rehabilitation Center became a teaching affiliate of Harvard Medical School in 2010 under his leadership. In his role, he has worked closely with the research leadership of the Institute for Aging Research and is a faculty member of the Institute.


Dr. Schreiber is a member of the Quality and Patient Safety Committee for the Massachusetts Board of Medicine.  He served as an appointed representative for the End of Live Care Commission in the Commonwealth that has developed recommendations for Health Care Payment Reform and implementation of palliative care throughout the Commonwealth. He was awarded the American Medical Director’s Physician of the Year Award for 2010 in March of 2010.


Dr. Schreiber’s specialty interests include prevention and wellness strategies for older adults. His primary focus has been in developing new models and approaches to care in various clinical setting including outpatient care, long term and post-acute care as well as community based care. His innovative approaches have included patient activation, care transitions, prevention of re-hospitalizations as well as hospitalizations, palliative care and developing linkages between the health system and the aging service network provider community in the Commonwealth of Massachusetts. In particular, he has emphasized integration of evidence-based approaches to self-management strategies for older adults.  He is also a principal in the development and dissemination of the Healthy Eating for Successful Living ProgramTM which is an Evidenced-based Program to enhance older adults’ ability to improve their nutritional status and eat a heart and bone healthy diet.


Jay Banerjee, a 2012-13 Health Foundation Quality Improvement Fellow at the Institute for Healthcare Improvement, Cambridge, Massachusetts, is an Emergency Physician in Leicester, UK and directs the Fellowship in Geriatric Emergency Care. He has led/collaborated to develop/ deliver innovative models of older people’s care and led a multidisciplinary group that published “Quality Care for Older People with Urgent and Emergency Care Needs” (the Silver Book) in the UK for the National Health Service.  Jay is actively involved in audit and health services research to advance evidence based older peoples’ care, developing values-based systems for delivery and in academic collaborations.


Mary Clare (Mimi) Toomey, MA, leads the Office of Policy, Analysis and Development at the HHS Administration for Community Living (ACL), formerly the Administration on Aging (AoA).  Her office identifies and analyzes emerging policy issues and trends related to the aging and disability populations and advances innovative program strategies consistent with the priorities established by the Assistant Secretary for Aging/Administrator for Community Living.  She has over 25 years of multi-level experience on aging issues including directing local aging and disability community-based programs and national non-profit projects.  She has been at the federal level with AoA for nine years and currently is focusing on policy as it relates to the Affordable Care Act around Medicare, Medicaid, prevention, workforce issues and innovations.