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Disclaimer: Consistent with the IHI’s policy, faculty for this program are expected to disclose at the beginning of their presentation(s) any econ​omic or other personal interests that create, or may be perceived as creating, a conflict related to the material discussed. The intent of this disclosure is not to prevent a speaker with a significant financial or other relationship from making a presentation, but rather to provide listeners with information on which they can make their own judgments.

Unless otherwise noted below, each presenter provided full disclosure information, does not intend to discuss an unapproved/investigative use of a commercial product/device, and has no significant financial relationship(s) to disclose. If unapproved uses of products are discussed, presenters are expected to disclose this to participants.​


Expert Faculty​

Jennie Chin Hansen is CEO of the American Geriatrics Society (AGS) and immediate past President of AARP. The AGS is the nation's leading membership organization of geriatrics healthcare professionals, whose shared mission is to improve the health, independence and quality of life of older people, especially those with multiple and complex conditions. As a pivotal force in shaping practices, policies and perspectives in the field, AGS focuses on: advancing eldercare research; enhancing clinical practice in eldercare; raising public awareness of the healthcare needs of older people; and advocating for public policy that ensures older adults access to quality, appropriate, cost-effective care.

In 2005, Hansen transitioned after nearly 25 years with On Lok, Inc., a nonprofit family of organizations providing integrated, globally financed, comprehensive and multidisciplinary primary, acute and long-term care community based services in San Francisco. The On Lok prototype became the 1997 federal Program of All Inclusive Care to the Elderly (PACE) Program into law for Medicare and Medicaid. PACE now has programs in 31 states.

In May 2010, she completed her two year term as President of AARP during the national debate over health care reform, in addition to having served six years on AARP’s national board of directors. 

Since 2005, she has served as federal commissioner of the Medicare Payment Advisory Commission (MedPAC). She also serves as a board member of the SCAN Foundation, which focuses on chronic and long term care policy; and, as a board officer of the National Academy of Social Insurance.


Joanne Lynn, MD, MA, MS, directs the Center for Elder Care and Advanced Illness at the Altarum Institute. She has been a faculty member with the Institute for Healthcare Improvement, a researcher at RAND, and a Professor of Medicine and Community Health at Dartmouth Medical School and the George Washington University. Her work has focused on shaping American health care so that every person can count on living comfortably and meaningfully through the period of serious illness and disability in the last years of life, at a sustainable cost to the community. She has published more than 250 articles, and her dozen books include The Handbook for Mortals, a guide for the public; The Common Sense Guide to Improving Palliative Care, an instruction manual for clinicians and managers seeking to improve quality; and Sick to Death and Not Going to Take It Any More!, an action guide for policy makers and advocates. She is a member of the Institute of Medicine and of the National Academy of Social Insurance, a Fellow of the American Geriatrics Society and The Hastings Center, and a Master of the American College of Physicians.


Warren Wong, MD, is the national Clinical Lead for Medicare Transformation at Kaiser Permanente.  Dr. Wong developed “Senior Segmentation,” a concept that is being incorporated throughout Kaiser Permanente to assure that optimal care is provided for distinct segments of the older adult population. In 2011-12, Dr. Wong was a Merck Fellow at the Institute for Healthcare Improvement (IHI). He continues to be active with IHI with his current work focused on optimal system design for care of older adults with complex needs. Dr. Wong is a Clinical Professor in Geriatric Medicine at the John A. Burns School of Medicine at the University of Hawaii. 


Kyle Allen, DO, AGSF, is Vice President for Clinical Integration and Director of Geriatric Medicine and Lifeline Health at Riverside Health System in Virginia. He is the former chief of the Division of Geriatric Medicine and Medical Director of the Institute for Senior’s and Post Acute Care at Summa Health System in Ohio, where, under his leadership, the health system achieved national attention for research, innovative models of care, and success in demonstrating the value proposition of geriatric and palliative care to hospitals and the community. In his current role at Riverside, Dr. Allen is continuing this work to evolve a health systems approach to improving care for older adults and those with serious and advanced illness. He has been a principal investigator for several federally-funded clinical trials, and his research interests include chronic illness care management and transitional care. As a geriatric medicine specialist and researcher, Dr. Allen’s work focuses on developing and implementing geriatric medicine services for older adults, their families and caregivers, and for physicians who provide the patient’s primary care. He has authored numerous journal articles, book chapters and abstracts, and regularly gives presentations in the US and internationally. He is Clinical Professor of Kinesiology and Health Sciences at The College of William & Mary.​


Robert J. Schreiber, MD, is Medical Director of Community based Programs at Hebrew Dr. Schreiber is also working as a geriatric consultant in a Patient Centered Medical Home for an Accountable Care Organization to develop a systems approach to managing the high risk elder population. He was recently appointed Medical Director of the Healthy Living Center of Excellence, an organization combining formed by a medical care provider, Hebrew SeniorLife and Elder Services of Merrimack Valley, an Area Agency on Aging provider. The Center is tasked with disseminating evidence based programs throughout the Commonwealth of Massachusetts with the goal of building a sustainable business model. He was the previous and Chief Medical Officer of Hebrew SeniorLife in Boston, MA.

Dr. Schreiber’s specialty interests include prevention and wellness strategies for older frail adults, palliative care, transitions of care as well as connecting community based organizations with health care providers. He has been actively engaged in developing new models of care in various clinical settings. He is Medical Director of the Vitalize 360 Program which is being used to develop personalized wellness and life care plans for older adults that will be utilized across the health care continuum
Dr. Schreiber is a member of the Quality and Patient Safety Committee for the Massachusetts Board of Medicine and has served as an appointed representative for the End of Live Care Commission in the Commonwealth that published recommendations for implementation of palliative care throughout the Commonwealth in 2010. He is a Senior Leader for the Practice Change Leaders Program funded by the John A. Hartford Foundation and Atlantic Philanthropies.

SeniorLife in Boston, MA. As the previous Physician-in-Chief and Chief Medical Officer, he helped to develop the strategic direction of Hebrew SeniorLife (HSL) in home and community based services, long-term care and post-acute care. He is a faculty member of the Institute for Aging Research at Hebrew SeniorLife and is working to connect research to HSL’s clinical venues.


Jay Banerjee, a 2012-13 Health Foundation Quality Improvement Fellow at the Institute for Healthcare Improvement, is an Emergency Physician in Leicester, UK and directs the Fellowship in Geriatric Emergency Care. He has led/collaborated to develop/ deliver innovative models of older people’s care and led a multidisciplinary group that published “Quality Care for Older People with Urgent and Emergency Care Needs” (the Silver Book) in the UK for the National Health Service. Jay is actively involved in audit and health services research to advance evidence based older peoples’ care, developing values-based systems for delivery and in academic collaborations.


Mary Clare (Mimi) Toomey, MA, leads the Office of Policy, Analysis and Development at the HHS Administration for Community Living (ACL), formerly the Administration on Aging (AoA). Her office identifies and analyzes emerging policy issues and trends related to the aging and disability populations and advances innovative program strategies consistent with the priorities established by the Assistant Secretary for Aging/Administrator for Community Living. She has over 25 years of multi-level experience on aging issues including directing local aging and disability community-based programs and national non-profit projects. She has been at the federal level with AoA for nine years and currently is focusing on policy as it relates to the Affordable Care Act around Medicare, Medicaid, prevention, workforce issues and innovations.