As the health care industry moves rapidly toward more person-centered care, many organizations are adopting the practice of co-design for new systems and processes. Health care organizations are quickly discovering that when the patient is included as part of the design process, dissemination and adoption of new delivery models often become quicker, more effective, and cost-efficient. Borrowing from the human-centered design practices of many global companies, this approach leverages the input from and engagement of patients and families to develop solutions for providing a better experience of care.
The Institute for Healthcare Improvement (IHI) developed the Co-Design College to introduce you to a valuable quality improvement (QI) tool to add to your health care improvement skill set. As a participant, you will learn a wide range of human-centered design methods — including Experience-Based Co-Design, tools and methods from the VA Center for Innovation, and the IHI Always Events® framework — exploring options that deliver “quick wins” and others that require more intensive work. Content and instruction will be tailored to meet your specific goals, both short-term and long-term.
After spending just two days with IHI and our expert faculty, you will walk away with a new skill set and the competency to both teach and champion co-design within your organization — providing practical tools for solving intractable problems.