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Improvement Capability
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QI Games: How Do You Measure the Banana?
Choosing and defining your measures might sound easy, but those two tasks cause problems for improvement teams all the time.
Apr 09, 2021
QI Games: Learn How to Use PDSA Cycles by Spinning Coins
You may have thought your coin spinning days ended in grade school, but it turns out the activity can help you learn about theories, predictions, and PDSA cycles.
Apr 09, 2021
QI Games: Learning about Variation by Counting Candy
Understanding variation is critical when you’re working to improve a process or system. In this activity, you’ll learn to distinguish between two types of variation: common cause and special cause. (And you’ll get to eat candy!)
Apr 09, 2021
QI Games: The Red Bead Experiment
W. Edwards Deming, one of the founders of modern quality improvement, invented the famous Red Bead Experiment to illustrate how typical managers try — and fail — to improve quality.
Mar 26, 2021
Priority Matrix: An Overlooked Gardening Tool
Don Goldmann is a well-known physician, educator, and … gardener? In this short video, Goldmann invites us into his home garden and uses a priority matrix — a useful tool in any improvement work — to determine which types of kale he plans to grow next year.
Mar 23, 2021
The Science of Improvement on a Whiteboard!
Dr. Robert Lloyd, Vice President at the Institute for Healthcare Improvement, explains the key elements of the Science of Improvement using a white board in these short videos.
Mar 06, 2019
Cause and Effect Diagram
Robert Lloyd, IHI Vice President, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Sep 11, 2017
Control Charts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Sep 11, 2017
Control Charts (Part 1)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Sep 11, 2017
Run Charts (Part 2)
Robert Lloyd, the Director of Performance Improvement at IHI, uses his trusty whiteboard to dissect the science of improvement. In short videos, he breaks down everything from Deming's System of Profound Knowledge, to the PDSA cycle, to run charts.
Sep 11, 2017
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