Lloyd Provost, MS; Statistician, Associates for Process Improvement
Have trouble viewing this video? Read the transcript.
Learning Objectives: At the end of this activity, you will be able to:
Description: You can never be too prepared — or can you? “You don’t necessarily need all the answers before you get started,” says Lloyd Provost, co-author of the legendary Improvement Guide. In fact, placing too much emphasis on studying processes and collecting baseline data at the outset of a project can stall your progress. Learn how to avoid this pitfall and save precious time in Provost’s Open School video short.
- Discuss the risks of starting a test of change earlier versus later. Which scenario do you think carries greater risk?
- Provost implies that it’s important to see improvement quickly. Why do you think that could be?
- What do you think of the provocation “what can you do by next Tuesday?” Is it helpful?
- Can you think of something to test by next Tuesday?