Lloyd Provost, MS; Statistician, Associates for Process Improvement
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Learning Objectives: At the end of this activity, you will be able to:
Description: According to Lloyd Provost, co-author of the Improvement Guide, implementing a change isn’t just difficult — it’s “one of the hardest things in the world.” Why is implementation so tricky? How can you overcome the barriers to implementation when you have a change that you know is great? Learn from one of the leading experts in improvement science in this Open School video short.
- Provost believes that implementing change is very difficult. Do you agree? Why or why not?
- Have you ever tried to implement a change, in your personal life or at work? How did it go?
- Pause the video at the 1:00 mark on the table that compares pilot testing to testing for implementation (or view a PDF version of the table). What are the key differences between the two phases, and why do these differences exist?