Courses & Certificates

The IHI Open School offers a range of online courses in patient safety, improvement capability, quality, cost, and value, person- and family-centered care, triple aim for populations, and leadership.
 

​Available Courses

 
Patient Safety
PS 100: Introduction to Patient Safety
PS 101: Fundamentals of Patient Safety
PS 102: Human Factors and Safety
PS 103: Teamwork and Communication
PS 104: Root Cause and Systems Analysis
PS 105: Communicating with Patients after Adverse Events
PS 106: Introduction to the Culture of Safety
PS 201: Partnering to Heal: Teaming Up Against Healthcare-Associated Infections
PS 202: Preventing Pressure Ulcers (professional catalog only)
 
Improvement Capability
QI 101: Fundamentals of Improvement
QI 102: The Model for Improvement: Your Engine for Change
QI 103: Measuring for Improvement
QI 104: The Life Cycle of a Quality Improvement Project
QI 105: The Human Side of Quality Improvement
QI 106: Mastering PDSA Cycles and Run Charts
QI 201: Guide to the IHI Open School QI Practicum (student catalog only)
QI 202: Quality Improvement in Action: Stories from the Field
 
Quality, Cost, and Value
QCV 100: An Introduction to Quality, Value, and Cost in Health Care
QCV 101: Achieving Breakthrough Quality, Access, and Affordability
 
Person- and Family-Centered Care
PFC 101: Dignity and Respect
PFC 102: A Guide to Shadowing: Seeing Care Through the Eyes of Patients and Families
PFC 103: Having the Conversation: Basic Skills for Conversations about End-of-Life Care
 
Triple Aim for Populations
TA 101: Introduction to Population Health
 
Leadership
L 101: Becoming a Leader in Health Care