The IHI Open School is thrilled to announce a​ course exclusively for dental professionals.
Click here to learn about our partnership with the Dental Quality Alliance.
The IHI Open School courses were updated August 2016. You will notice new titles for some courses. For more information, click here


The IHI Open School off​ers more than 30 online courses. Throug​h narrative, video, and interactive discussion, the courses create a dynamic learning environm​​ent to inspire students and health professionals of all levels.​​

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Ready to start taking the courses? Click here to begin.​​

​​​​​Available Topics​​

​​Quality Improvement​

​Patient Safety

​Person-Centered Care

  • ​QI 101: Introduction to Health Care Improvement*
  • ​PS 101: Introduction to Patient Safety*
  • PFC 101: Introduction to Patient-Centered Care*
  • QI 102: How to Improve with the Model for Improvement*
  • PS 102: From Error to Harm*
  • ​PFC 102: Key Dimensions of Patient- and Family-Centered Care
  • QI 103: Testing and Measuring Changes with PDSA Cycles*
  • ​PS 103: Human Factors and Safety*​
  • ​PFC 103: Incorporating Mindfulness into Clinical Practice
  • QI 104: Interpreting Data: Run Charts, Control Charts, and Other Measurement Tools*
  • ​PS 104: Teamwork and Communication*
  • PFC 201: A Guide to Shadowing: Seeing Care Through the Eyes of Patients and Families
  • ​QI 105: Leading Quality Improvement*
  • PS 105: Responding to Adverse Events*
  • PFC 202: Having the Conversation: Basic Skills for Conversations about End-of-Life Care
  • QI 201: Planning for Spread: From Local Improvements to System-Wide Change​​
  • PS 201: Root Cause Analyses and Actions


  • L 101: Introduction to Health Care Leadership​​​​​​*
  • ​QI 202: Addressing Small Problems to Build Safer, More Reliable Systems
  • PS 202: Achieving Total Systems Safety

Triple Aim

  • ​TA 101: Introduction to the Triple Aim for Populations​*
  • ​​QI 301: Guide to the IHI Open School Quality Improvement Practicum
  • ​PS 203: Pursuing Professional Accountability and a Just Culture
  • TA 102: Improving Health ​Equity
  • ​​TA 103: Increasing Value and Reducing Waste at the Point of Care​
The Open School also offers a series of courses for graduate medical education faculty who are interesting in teaching the concepts above.

Open School’s Basic Certificate in Quality and Safety​ comprises 13 essential courses, indicated with an asterisk(*). 

​Courses are divided into three levels: ​
  • 100: Introductory concepts for all health care audiences
  • 200: Intermediate concepts and specialized topic areas
  • 300: Guided experiential training