IHI Open School Blog

IHI Open School Blog
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By IHI Open School | Tuesday, Aug 06, 2013
This is the fourth post in an occasional series by Kyle E. Johnson, PMP, Administrative Fellow, St. Charles Health System, about how the IHI Open School courses are helping to change culture in the hospital. Click here to see his first three posts. After the announcement that the IHI Basic Certificate would be the foundation for quality improvement training and education at St. Charles, one of my colleagues experienced a medical error. She had just picked up some asthma medication for her 2-y ... read full post

 

Tag(s): Quality Improvement, Chapter Network, Leadership, Teamwork, Communication
By IHI Open School | Tuesday, Jun 11, 2013
This week, Dr. Don Berwick answers a question from a new process improvement leader about the difficulty of setting up an open environment for organizational communcation "What would you advise for learning how to accomplish alignment of process improvement work across an organization?" Dr. Berwick, President Emeritus and Senior Fellow at IHI and Former Administrator of the Centers for Medicare ... read full post

 

Tag(s): Ask Berwick, Don Berwick, Improvement, Quality Improvement, Communication, IHI Open School for Health Professions, Interprofessional Education and Practice, Teamwork
By IHI Open School | Wednesday, Jun 05, 2013
This is the second post in an occasional series by Kyle E. Johnson, PMP, Administrative Fellow, St. Charles Health System. Click here to see his first post. How do you get an entire health system to recognize the value of 23 hours of mandatory online education? This is the challenge of the St. Charles Health System, which has adopted the IHI Open School curriculum as its primary framework for quality improvement education and training. While many managers have begun working on their Basic Cer ... read full post

 

Tag(s): Quality Improvement, IHI Open School for Health Professions, Leadership, Communication, education
By IHI Open School | Tuesday, May 28, 2013
This week, Dr. Don Berwick answers a question from @Ensor_K submitted via Twitter "How can students drive improvement, no matter what role they're in?" Berwick, President Emeritus and Senior Fellow at IHI and Former Administrator of the Centers for Medicare and Medicaid Services, answers one of your questions every week in our new blog series, “Ask Berwick.” You can catch up on previous "Ask Berwick" Q ... read full post

 

Tag(s): Ask Berwick, medical student, Improvement, Quality Improvement, Intern/Resident/Junior Doctor, Communication, IHI Open School for Health Professions, Leadership, Physician, Nurse
By IHI Open School | Wednesday, May 22, 2013
This week, Dr. Don Berwick answers a student's question about a skill that caregivers use every day "Can you give me one tip on how I can communicate with my patients?" Berwick, President Emeritus and Senior Fellow at IHI and Former Administrator of the Centers for Medicare and Medicaid Services, answers one of your questions every week in our new blog series, “Ask Berwick.” You can catch up on previous "Ask Berwick" Q ... read full post

 

Tag(s): Ask Berwick, Don Berwick, IHI Open School for Health Professions, Communication, Patient & Family Centered Care