This week, Dr. Don Berwick answers a student's question about a skill that caregivers use every day "Can you give me one tip on how I can communicate with my patients?" Berwick, President Emeritus and Senior Fellow at IHI and Former Administrator of the Centers for Medicare and Medicaid Services, answers one of your questions every week in our new blog series, “Ask Berwick.” You can catch up on previous "Ask Berwick" Q ... read full post

Dr. Don Berwick, President Emeritus and Senior Fellow at IHI and Former Administrator of the Centers for Medicare and Medicaid Services, answers your questions in our new blog series, “Ask Berwick.” Ask him about career tips, his days as a pediatrician, or his thoughts on leadership – all topics are open for discussion. This week, Berwick answers a question submitted via Twitter by @sasanof "What would you wish for to accelerate global change for healthcare quality and safet ... read full post

You’re walking alone down the massive hallway at the IHI National Forum in Orlando after Dr. Don Berwick’s latest Keynote presentation. Inspired by the talk, you’re zoning out and thinking about how you can take what you’ve learned back to your colleagues and teammates. (You may also be wondering if you can still catch some late afternoon sun by the pool.) Then, all of a sudden, Don appears next to you. He’s walking down the hall – right past the registration desk and all the shuttles – on his ... read full post