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Complete list of blog posts
AuthorTitleCreated Date Rating
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Leonard Berry
Why Knowing the Difference Between Curing and Healing Matters Author: Leonard Berry
Is too much emotional distance contributing to clinician burnout? IHI Senior Fellow Len Berry argues that the fear of taking away hope and having ...
Tags: Person- and Family-Centered Care, Joy in Work, Communication, Conversation Ready, End-of-Life Care

May 15, 2019 12:39 PM
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Leonard Berry
Reclaiming Health Care’s Fundamental Purpose Author: Leonard Berry
Keynote speakers at the 2017 IHI National Forum highlighted elements essential for creating a fundamentally different health care system. They spo ...
Tags: Person- and Family-Centered Care, Joy in Work, Leadership, National Forum

Jan 10, 2018 02:02 PM
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Leonard Berry
When Patients Feel Like “Hostages” Author: Leonard Berry
A recent journal article outlined a phenomenon called “hostage bargaining syndrome” (HBS). According to its authors, patients and families who exp ...
Tags: Person- and Family-Centered Care, Communication, Quality Improvement, Patient Safety

Oct 25, 2017 09:06 AM
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Leonard Berry
The Power of Words in Healing Author: Leonard Berry
A service quality researcher asserts that it is not enough for clinicians to perform well with their hands and their minds; they must also perform ...
Tags: Person- and Family-Centered Care, Communication, Quality Improvement

Feb 23, 2017 10:25 PM