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AuthorTitleCreated Date Rating
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IHI Multimedia Team
Putting Always Events at the Center of Patient-Centered Care Author: IHI Multimedia Team
Two experts on improving the patient experience describe why the Always Event approach to co-design has spread throughout England.
Tags: Always Events, Person- and Family-Centered Care, Communication, Quality Improvement, Engage Patients and Families in Improvement, Engage Patients and Families in Care, What Matters

Oct 03, 2019 04:05 PM
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Derek Feeley
What Health Care Can Learn from 18th Century Miners Author: Derek Feeley
What can 18th century miners teach today’s health care leaders? IHI's Derek Feeley shares what some of them knew about the advantages of sharing k ...
Tags: Leadership, Quality Improvement, IHI Open School, Communication, Triple Aim for Populations

Sep 30, 2019 04:30 PM
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Jo Ann Endo
How to Network Like a Pro (Even If You’re an Introvert) Author: Jo Ann Endo
If the idea of networking at conferences makes you break out in hives, consider these tips that even introverts can use to make meaningful connect ...
Tags: IHI National Forum, Communication

Sep 18, 2019 12:42 PM
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Michael Barry
Ask “What Matters to You?” When It Matters Most Author: Michael Barry
One of the originators of the idea to ask patients “What matters to you?” reminds us that this question is most important in the shared decision-m ...
Tags: Person- and Family-Centered Care, What Matters, Shared Decision Making, Patient Safety, Quality Improvement, Communication

Sep 17, 2019 02:22 PM
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Hagar Tomer
Redesigning Maternal Care for Safety, Dignity, and Respect Author: Hagar Tomer
Black women’s voices must be amplified to address structural racism and implicit bias in health care. Efforts to create a safer, more respectful m ...
Tags: Perinatal Care, Patient Safety, Quality Improvement, Equitable Care Delivery, Maternal and Child Health, Triple Aim for Populations, Communication, Teamwork, Patient- and Family-Centered Care

Sep 12, 2019 04:33 PM
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