As we approached 100,000 students and residents in the IHI
Open School, we came up with the idea to reach out to members of our community
for feedback. What did 100,000 mean to them? How has this community changed
their lives? Why should the next 100,000 join?
We were overwhelmed and humbled by the response. Old friends, new friends, faculty, students,
residents, professionals, and colleagues shared their thoughts. We received
dozens of creative, thoughtful messages.
One student took the opportunity to reflect deeply on the
movement that is the IHI Open School. We felt his words were perfect – and
summed up exactly what so many said:
Ryan Miller, Chapter Leader, University of South Dakota:
“I have come to agree with Dr. Berwick, viewing the IHI Open
School as much more than a movement, but as a revolution started by students
who are motivated to change the culture of care in the systems where we work.
We are finding that in order to make the changes, we need to achieve higher
quality care at a lower cost; we must transform entire systems of care. One
hundred thousand students and residents signed-on to the IHI Open School is an
incredible number, and is certainly a huge milestone!
These students are entering their respective health
professions as natural leaders in quality and safety. In many ways, they have
now become the experts in their systems. But our patients need us more than
ever. We need more students to sign on. The systems are not changing quickly
enough and we require a small army to teach others how to develop safer, more
effective, patient-centered care that is timely, efficient, and equitable. This
means teaching the science of quality, safety, teamwork, and communication. We
must do this together. And it must be multi-disciplinary. Health care delivery
is increasingly complex. Patients are confused, vulnerable, and are being
harmed more than we would like to admit.
The IHI Open School is the absolute best way for us to come
together, connecting with students of all disciplines in our local chapters,
advocating for IHI Open School courses to be integrated into the curriculum at
our schools, teaching other health care providers about these important topics,
and engaging in dialogue with students and faculty around the world through the
IHI Open School chapter network.
I originally thought of the IHI Open School as a motivator,
an entity designed to encourage students to complete courses on their own time
and develop the skills they need. However, after four years of existence, it is
now becoming an integrator. The concepts we learn through IHI Open School are
the threads that connect all health disciplines. Every student in every health
discipline should have these skills. Application of these skills has solved
many complex problems and will continue to solve problems and improve patient
care on a larger scale.
So let’s bring 100,000 more students to the IHI Open School.
A hundred years ago, Dr. William James Mayo stated in his
commencement address at Rush Medical College in Chicago, “The best interest of
the patient is the only interest to be considered, and in order that the sick
may have the benefit of advancing knowledge, a union of forces is
Indeed, our union of forces is the IHI Open