New IHI Open School Patient Safety Curriculum

​​​​​​​​​The IHI Open School’s updated Patient Safety Curriculum is packed with new multimedia and the latest thinking in the field, in a mobile-friendly format.

In addition to essential learning about foundational concepts like human factors science, risk mitigation, and teamwork, the revised curriculum now includes: 2019OSCourseUpdates.jpg

  • 50+ new videos from leading experts. Don Berwick, Bob Wachter, Lucian Leape, Tejal Gandhi, Patricia McGaffigan, and other industry leaders share their wisdom.
  • 40+ downloadable tools and resources. Worksheets, checklists, and instructional guides help learners apply their knowledge.
  • 200-level modules. New upper-level courses provide recommendations for current and aspiring health care leaders to drive toward total systems safety.


Look for these revised courses in the IHI Open School online course catalog beginning June 10, 2019.​​​

IHI Open School Patient Safety Curriculum​
10 credit hours for physicians, nurses, and pharmacists ​​​
PS 101: Introduction to Patient Safety​
    Sample this course for free!
  • Lesson 1: Understanding Adverse Events and Patient Safety
  • Lesson 2: Your Role in a Culture of Safety
  • Lesson 3: Your Role in Building Safer, More Reliable Systems
PS 102: From Error to Harm
  • Lesson 1: The Swiss Cheese Model
  • Lesson 2: Understanding Unsafe Acts
  • Lesson 3: A Closer Look at Harm
PS 103: Human Factors and Safety
  • Lesson 1: Understanding the Science of Human Factors
  • Lesson 2: Design Principles to Reduce Human Error
  • Lesson 3: The Risks and Rewards of Technology
PS 104: Teamwork and Communication
  • Lesson 1: Fundamentals of Teamwork and Communication
  • Lesson 2: Tools and Techniques for Effective Communication
  • Lesson 3: Safety During Transitions Across the Continuum of Care
PS 105: Responding to Adverse Events
  • Lesson 1: Responding to an Adverse Event: A Step-by-Step Approach
  • Lesson 2: Communication, Apology, and Resolution
  • Lesson 3: The Impact of Adverse Events on Caregivers: The Second Victim
PS 201: Root Cause Analyses and Actions
  • Lesson 1: Preparing for Root Cause Analyses and Actions
  • Lesson 2: Conducting Root Cause Analyses
  • Lesson 3: Actions to Build Safer Systems

PS 202: Achieving Total Systems Safety

  • Lesson 1: Eight Recommendations for Total Systems Safety
  • Lesson 2: Supporting the Health Care Workforce
  • Lesson 3: Partnering with Patients and Families
PS 203: Pursuing Professional Accountability and a Just Culture
  • Lesson 1: A Just Culture Case Study
  • Lesson 2: Building a Culture of Safety
  • Lesson 3: Understanding and Improving Organizational Culture


Sample the first course for FREE​ today!