Global Chapter Network Calls

​​​​​​Throughout the year, the IHI Open School hosts Global Chapter Network Calls alongside our Open School Coaches. The calls provide an opportunity for new and seasoned Chapters Le​aders, Chapter members, Faculty Advisors, or those interested in starting a Chapter, to connect and discuss best practices, opportunities, and common challenges they've faced in their work. The calls are also a great chance to share the local work your Chapter is doing with a global network of leaders and innovators.
 

Upcoming Global Chapter Network Calls

January 29, 2020 from 8:00 to 9:00 AM ET 
Topic: Sustainability & Succession Planning

Join Open School Coach Samuel Tuffour Benyah to learn more about sustainability and succession planning. These tools are applicable for Chapters who are planning for leadership turnover, as well as for those who are leading QI projects that must be sustained over time

To join the training session, click here. Enter your name and email address, click "Join Now", and follow the instructions that appear on your screen. Global call-in numbers can be found here.

    Global Chapter Call Archives:

    2019

    November 21, 2019 from 2:00 to 3:00 PM ET 
    Topic: Chapter Network Call: Presenting Your Work 

    Open School Coach Fatima Al-Roubaiai shared best practices for presenting your work. Students and leaders presenting storyboards at the IHI National Forum attended this call, as well.

    September 9, 2019 
    Topic: Chapter Network Call: Recruitment and Relational Tactics  
    On this call, Hannah Flath discussed recruitment and relational tactics and how to apply these strategies to your upcoming Chapter or Recover Hope Campaign events and projects.

    • Watch a recording of the call here.
    • View the presentation slides here.

    August 20, 2019 
    Topic: Chapter Network Call: Motivational Interviewing 
    On this call, Global Chapter Leader Tori Scholl and presenters from the Baylor College of Medicine shared how to use motivational interviewing as a technique to engage chapter members, stakeholders and community members. 

    ​July 18, 2019
    Topic: Chapter Network Call: Measurement
    On this call, Open School faculty advisor Ross Hilliard offered a refresher on measurement and Chapter Leaders Aemen Zamir and Sonal Gagrani from the University of Texas Southwestern Medical Center shared an example of their measurement strategy for their Recover Hope Campaign project.

    • Watch a recording of the call here.
    • View the presentation slides here.

    June 13, 2019
    Topic: Recover Hope Campaign Momentum Call: "Motivating the Middle" 
    On this call, Global Chapter Leader, Kevin Shah, and Open School faculty advisor, Kate B. Hilton, shared how to "motivate the middle" -- an important organizing tactic Chapters can apply to their Recover Hope Campaign and Chapter projects.

    • Watch a recording of the call here.
    • View the presentation slides here.

    May 22, 2019
    Topic: Recover Hope Campaign Change the Narrative Challenge - Celebration Call
    On this call, the Open School and Campaign Leadership Teams celebrated the results of the Change the Narrative Challenge and discussed how to continue to build momentum through Campaign project work.

    • View the presentation slides here.

    April 26, 2019
    Topic: Recover Hope Campaign - Deep Dive on Substance Use Disorders
    On this call, the Open School and Campaign Leadership Teams were joined by guest speakers Sara Goldsby and Julie Cole for a deep dive on substance use disorders and stories of lived experience.

    • Watch a recording of the call here.
    • View the presentation slides here.

    March 27, 2019
    Topic: Management Tools for your Chapter Work
    On this call, leaders discussed key project management skills Chapters can leverage to effectively organize and run local efforts, including tips for setting measurable aims and creating project plans.

    • Watch a recording of the call here.
    • View the presentation slides here.

    March 1, 2019
    Topic: Stakeholder Mapping and Engagement for your Chapter and Campaign Projects
    Chapter Leaders came together to learn more about approaches and tools for mapping and engaging key stakeholders.

    • Watch a recording of the call here.
    • View the presentation slides here.

    January 28, 2019
    Topic: Engagement Strategies for your Chapter
    On this call, leaders discussed best practices for engaging Chapter members and leading improvement work locally.

    • Watch a recording of the call here.
    • View the presentation slides here.

    January 22, 2019
    Topic: Recover Hope Campaign Momentum Call
    After an exciting launch at the IHI National Forum in December, change agents reconvened to discuss Campaign project work and community organizing tactics to build momentum for the Recover Hope Campaign.

    • Watch a recording of the call here.
    • View the presentation slides here.

    January 16, 2019
    Topic: United Kingdom and Europe Regional Call
    On this call, local leaders from across the region connected to build the local network of Open School leaders, shared best practices, and discussed opportunities for collaboration. We also shared more information about the upcoming International Forum on Quality​ & Safety in Healthcare in Glasgow, Scotland.  

    • Watch a recording of the call here.
    • View the presentation slides here.

    2018

    December 4, 2018
    Topic: Starting an IHI Open School Chapter​
    On this call, we discussed the necessary steps for leading an IHI Open School Chapter through its first year. The slides below share these steps and advice from leaders across the network. Whether you're in the first year, the first month, or still working to officially launch a Chapter, we hope you'll find this call helpful!​

    • ​View the presentation slides here.

    November 21, 2018
    Topic: Brazilian Chapter Networking Call 
    Momento para celebrarmos os avanços da comunidade Open School IHI no Brasil, compartilharmos experiências que orgulham os líderes de capítulos locais e começarmos a planejar as atividades para o próximo ano! 

    • Watch a recording of the call here.
    • View the presentation slides here.

    November 12, 2018
    Topic: Canada Regional Call for Chapters 
    Chapters across Canada connected with one another to build new relationships, share best practices, and discuss opportunities for collaboration.  ​​

    • ​Watch a recording of the call he​re.
    • View the presentation slides here​.
    August 20, 2018
    Topic: Recruitment and Prepping your Chapter for a New Year
    A great call for those looking to kick start their Chapter and get organized for the upcoming year - we discuss key recruitment strategies to help you build your Chapter.
    • Watch a recording of the call here.
    • View the presentation slides here.
    June 18, 2018
    Topic: Curriculum Integration: Making Quality a Priority at your Institution
    Looking to make quality improvement and patient safety an integrated part of your university curriculum or organizational training program? Join us to discuss integration strategies and best practice to make quality improvement a priority at your institution.
    • Watch a recording of the call here.
    • View the presentation slides here.
    May 21, 2018​
    Topic: Leading for Change
    Twice a year, the Open School offers Leadership and Organizing for Change a project-based learning course that teaches core leadership and community organizing skills to a diverse set of learners across the globe – including many Chapter Leaders! Hear from Chapters who have completed the course and leveraged what they learned.​
    • Watch a recording of the call here.
    • View the presentation slides here.​
    May 10, 2018
    Topic: Leadership Transitions and Sustainable Chapter Structures
    From general Chapter infrastructure to organized, planned changes in leadership – transitions and sustainability are essential (and challenging!) parts of an Open School Chapter’s work. Chapters from around the world discussed best practices to help one another prepare for upcoming transitions. 
    • Watch a recording of the call here.
    • View the presentation slides here.
    March 26, 2018
    Topic: Quality Improvement: Initiating Project Work in your Community
    Learn from fellow Chapter Leaders, as they share first steps for building local partnerships and establishing Chapter-led quality improvement projects, and ideas for creating a sustainable infrastructure.
    • Watch a recording of the call here.
    • View the presentation slides here.​
    February 26, 2018
    Topic: A Guide to Chapter Events and Activity Planning
    From monthly meetings to community-wide events, current and former Chapter Leaders​ cover ​​​ideas, advice, and best practices for hosting successful Chapter events. 
    • Watch a recording of the call here.
    • View the presentation slides here.​​
    January 30, 2018
    Topic: Brazil Chapter Networking Call
    Nos últimos dois anos, a rede de Capítulos Open School IHI no Brasil vem crescendo e ganhando força. Com o objetivo de promover um momento para compartilharmos experiências e conhecermos como os demais capítulos aqui do Brasil estão desenvolvendo suas atividades, seus sucessos e suas metas para este próximo ano, organizamos a nossa primeira chamada regional para os capítulos do Brasil!
    • Watch a recording of the call here. (You may need to download the WebEx Network Recording Player, available here.)
    • View the presentation slides here.​

    2017

    November 29, 2017
    Topic: A Year in the Life of a New IHI Open School Chapter
    Current and former Chapter Leaders share what they’ve learned that others can implement to get their Chapters off the ground and on their way to an active, sustainable future.

    • Watch a recording of the call here.
    • View the presentation slides here.

    June 2, 2017
    Topic: Integrating QI Projects into your Chapter's Work
    Three Chapters -- Duke University, the University of Michigan, and the University of Vermont -- discuss best practices for setting up annual quality improvement projects and long-standing community partnerships.

    • Watch a recording of the call here.
    • View the presentation slides here.

    March 21, 2017
    Topic: Building Blocks for Success: Leadership Team Design and Transitions
    Members from the Open School team, two high-achieving Chapters -- Emory University and the University of Cincinnati, and one of our Regional Chapter Leaders share key insights into how Chapters can close out the year with a strong team and transition plan and timeline in place, as well as some tips and tricks to help your Chapter lead a successful kick off meeting for your next year of work together.

    • Watch a recording of the call here. (You may need to download the WebEx Network Recording Player, available here.)
    • View the presentation slides here.

    January 31, 2017
    Topic: Career Pathways for IHI Open School Leaders
    This call focused on the ways in which former Chapter Leaders are using the leadership and quality improvement skills that they learned through the IHI Open School in their current careers. An interprofessional group of health professionals shared their experiences and the IHI Open School Regional Leaders shared tips for ensuring the Chapter sustainability once key leaders graduate or move on.

    Presenters (and former Chapter Leaders):

    • Amanda Hobbs, M.S. - Healthcare Operational Planner at Perkins+Will
    • Joshua Liao, MD - Health Policy Fellow, University of Pennsylvania School of Medicine
    • Lakshmana Swamy, MD - Chief Medical Resident in Quality and Safety at Boston Medical Center and V.A. Boston Healthcare System
    • Sara Goldsby, MPH, MSW - Acting Director, South Carolina Department of Alcohol and Other Drug Abuse Services

    Access to the presentation:

    • Watch a recording of the call here.
    • View the presentation slides here.

    2016

    October 24, 2016
    Topic: Revisiting the Basic Principles of Quality Improvement
    On this call, Don Goldmann, MD, Chief Medical and Scientific Officer at the Institute for Healthcare Improvement shared expertise on the basics of quality improvement.

    • Watch a recording of the call here.
    • View the presentation slides here.
    June 14, 2016
    Topic: Leading Meaningful Chapter Projects
    On this call, Chapter Leaders from James Madison University, Purdue University, and the University of British Columbia, shared their experiences leading meaningful projects in their local communities.
    • Watch a recording of the call here.
    • View the presentation slides here.

    March 24, 2016
    Topic: "Back to Basics": Building your Chapter for Success
    On this call, Chapter Leaders from the University of Toronto and Willamette University presented on how they built their Chapter from the ground up.

    • Watch a recording of the call here.
    • View the presentation slides here.
    • An additional summary of the call is available here on the IHI Open School Blog.

    January 22, 2016
    Topic: Publishing your QI Work Using the Standards for Quality Improvement Reporting Excellence (SQUIRE) Publication Guidelines
    On this call, subject matter expert Greg Ogrinc, MD, joined us to discuss to publishing your quality improvement work.

    • Watch a recording of the call here.
    • View the presentation slides here.

    2015

    October 23, 2015
    Topic: Networking and Opportunities to Share Chapter Work
    Yale University presented on this call to share their Chapter work, and folks across the Chapter Network connected about best practices.

    • Watch a recording of the call here.

    • View the presentation slides here.

    May 28, 2015
    Topic: Building Chapter and Community Engagement
    Regional Leaders Jake Reynolds and Kelsey Priest presented alongside Chapter Leaders at Baylor College and the University of Souther California to discussing building Chapter and community engagement.
    • Watch a recording of the call here.
    • View the presentation slides here.

    April 16, 2015
    Topic: Curriculum Integration and IHI Open School Course Utilization
    Bellin College and the University of British Columbia presented on this call about how they integrated Open School courses with their academic curriculum. They were joined by subject matter expert, Wendy Madigosky, MD, MSPH, Director, Interprofessional Education and Development at the University of Colardo Anschutz Medical Center.

    • Watch a recording of the call here.
    • View the presentation slides here.

    January 22, 2015
    Topic: Succession Planning and Transitions in Chapter Leadership
    Chapter Leaders at the Icahn School of Medicine at Mount Sinai and the University of South Flordia shared their succession planning tactics on this call.

    • Watch a recording of the call here.
    •  
      View the presentation slides here.


    2014

    October 30, 2014
    Topic: Chapter Recruitment and Sustainability
    Chapter Leaders at Duke University and Brighton and Sussex University shared their tactics for Chapter recruitment and long-term sustainability.

    • Watch a recording of the call here.
    •  
      View the presentation slides here.