Connect to the Community


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 The IHI Open School Community is a diverse group of students, residents, faculty members and health professionals. Whether you're a Chapter member or not you've come to the right place to connect. 
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Global Chapter Leaders are key to the IHI Open School’s efforts to support our ever-growing Chapter Network, creating a sense of identity and belonging to our community and mission, and strengthening the commitment of our change agents around the world to improve health and health care alongside each other.

This group of dedicated former and current Chapter Leaders facilitate the ongoing development of Chapters around the world – coaching Chapters as they build their leadership capacity and expand their efforts and impact locally. To effectively and efficiently work toward this goal, the larger Global Chapter Leader Team is divided into three sub-teams:

New Chapter Coaching Team
New Chapter Coaches aim to welcome, guide, and support IHI Open School Chapter Leaders to success through their first 12 months as they establish a new Chapter or re-energize an old Chapter after a period of stagnation. Looking for help getting your Chapter activated? Reach out to the team at

Abigail Bieber
Abigail is a senior nursing student at Bellin College in Green Bay, Wisconsin where she is pursuing her Bachelor of Science in Nursing. She has been a leader in Bellin’s Open School Chapter since 2014 and was a member of the previous Open School Midwest Leadership Team. She has been a storyboard presenter at the National Forum twice. Interacting with the new Chapters across the IHI Open School is something she truly enjoys, as she understands on a personal level the struggles Chapters face and can provide them with authentic advice. Abigail is dedicated to improving the quality of care and safety for her current and future patients and community.
Claire Hornsby
Claire is a junior nursing student at Purdue University. She began her involvement with the IHI Chapter at Purdue in the spring of 2016. She held a leadership position from 2016-2017 and currently serves as the President of the Chapter. She has a strong passion for eliminating social determinants of health, and plans to pursue her Doctor of Nursing Practice shortly after graduation to work as a primary care provider. She finds joy in enabling other Chapter Leaders to build their Chapters and meet their goals to ultimately improve the outcomes of patients around the world.
Hetina (Tina) Pandya, MSHM
Tina Pandya is a Senior Consultant at CVS Health in Woonsocket, Rhode Island. She graduated with her Masters of Science in Healthcare Management degree from The University of Texas at Dallas, where she completed her green belt in Six Sigma and her Health IT certificate. She relaunched and served as co-president of the Open School Dallas Chapter and inspired fellow healthcare management and supply chain students to join in and make a difference. She actively connected members to quality improvement projects and internships. Tina remains passionate about continuing to find better ways to improve health care.


​Njimafo (Armand) Tiam, MD
Njimafo Tiam Armand is a Cameroonian Medical Doctor. He has recently graduated from the University of Antananarivo in Madagascar and is now based in Cameroon. Armand is passionate about using evidence-based strategies to help people to achieve their full potential. That’s why after being involved with the IHI Open School, he founded the first Open School Chapter of Madagascar. Doing so, his major aim was to use QI skills to help medical students improve their clinical exam skills. He has also led several organizing projects to help the poorest people of Antananarivo improve their behaviors related to their own health and the nutrition of their children.

In further pursuit of this passion, Armand now serve as New Chapter Coach on the Global Chapter Leader Team. He hopes to bring his experience, his empathy, and coaching skills to help New Chapters and new Chapter Leaders to success in their first year.
​Sara Moraes, MD
Sara is a Brazilian physician. She works in a public teaching hospital on the Emergency Department, in Belo Horizonte, state of Minas Gerais, where she lives. She had her first contact with the IHI in 2015 when she was starting her master's degree in Health Management and Patient Safety. Since then, she has focused her research and studies on the concepts and tools used to improve safety and quality in her area. She believes that improving processes and flows is fundamental to the advancement of health care, especially where health investments are insufficient.

She was one of the founding leaders of the IHI Open School Chapter Hospital das Clínicas of the Federal University of Minas Gerais. Currently, she works with other Chapter Leaders of her country to spread the Open School courses in Portuguese and expand the number of Chapters not only in Brazil, but also in other Portuguese-speaking countries.

Global Chapter Coaching Team
Global Chapter Coaches aim to develop and maintain personal connections with established Chapters (e.g. those that have been active for more than one year), providing ongoing support and coaching to increase the leadership capacity and activity of the Chapter over time. Looking for advice around curriculum integration, leading project work, or sustaining Chapter membership, structure, and activities? Email the team to set-up a coaching call at  

​Becca Engels, MD, MPH
Becca is a resident physician in the J. Willis Hurst Internal Medicine Residency program at Emory University in Atlanta, Georgia, USA. She completed both her Medical Degree and Masters in Public Health (MPH) at Emory University. She specifically studied health policy during her MPH where she completed a practicum incorporating quality improvement skills at a clinic that provided free healthcare to refugees, uninsured, and underinsured populations in greater Atlanta. She previously served as co-president of the Emory University Open School Chapter, which was one of the most rewarding aspects of her graduate school experience. She is very excited to continue working on interdisciplinary teams through IHI and the Open School to focus on QI to positively impact health care and patient outcomes.
​Jaden Kohn
Jaden Kohn is a fourth-year MD/MPH student at Baylor College of Medicine (BCM) in Houston, TX. She has been involved with the IHI Open School Chapter at BCM since Fall 2013, serving in a variety of leadership roles including two years as Chapter co-president. She has been a Regional Leader / Global Chapter Leader since April 2016. She loves seeing Chapter Leaders’ passion and enthusiasm for change and QI, and enjoys partnering with Chapters to overcome challenges and find new areas for growth. She is applying for residency in gynecology and obstetrics and wants to use her career to improve the care and lives of women.
​Kirsty McNeil, MBChB, BMSc, MSc
Kirsty is a foundation doctor currently working for NHS Tayside in Scotland, UK. She completed her medical degree with the University of Dundee, during which she and worked alongside the school’s IHI Open School Chapter and completed an improvement project as part of their curriculum. Recognizing the importance of improvement in healthcare, she went on to complete a BMSc in clinical research and improvement science and subsequently continued this work as an MSc. She was the Chapter lead for the Dundee Chapter in 2016-2017 when she also joined the IHI Open School Regional Leader team. Kirsty hopes to continue this work to assist other healthcare staff and students to recognize the importance of this work and equip teams with the tools to improve the quality of care for patients.
Livia Sanches Pedrilio, MSN
Livia received a Master’s degree in nursing from University of São Paulo – Brazil. She has a post-degree in Quality Management and is finishing an MBA in Health Administration. She has professional experience in Primary and Maternal-Child Care and currently works with Risk Management and Patient Safety at Hospital Israelita Albert Einstein, a strategic partner of IHI in Brazil. She is also taking part in the Improvement Advisor program through IHI. In addition, she serves as Chapter Leader for the Chapter at Albert Einstein and is leading the development and growth of Open School courses in Portuguese along with other Brazilian Chapters.

Chapter Network Coaching Team
Chapter Network Coaches aim to create opportunities for connectivity and collaboration across Chapters so that leaders may develop a greater sense of identity, community, and feeling of belonging within the IHI Open School Chapter Network. Looking to connect with others doing similar work and with best practices to share? Curious when the next network-wide call will be? Email the team at

​ Meghan Cowden, RN
Meghan is a registered nurse from Madison, WI. As a recent graduate from Purdue’s School of Nursing, she works on a general medicine unit at a large teaching hospital. Meghan is one of the founding leaders of the IHI Open School Purdue Chapter and has been actively involved since 2015. Through her work as a nurse and with the IHI Open School, Meghan finds she is able to positively impact the lives of patients and their families every single day in a way that is meaningful and rewarding.
Sarah Jasim, MPH, PhD
Sarah is a postdoctoral researcher at the UK-based organisation NIHR CLAHRC North Thames, which is located within a department of University College London (UCL). She completed a PhD from Imperial College London in evaluating quality improvement programs coordinated by the College Centre for Quality Improvement at the Royal College of Psychiatrists (UK). During her PhD, she founded and relaunched the IHI Open School Imperial College London, which later became a collaborative engagement between Imperial College London, Imperial College Healthcare Trust and Imperial College Partners (the regional academic and health science network). Through her research and work with the IHI Open School, Sarah is committed to bringing quality improvement to the forefront of education and patient experience in a meaningful way.

Mentors, Faculty, and Alumni Networks

Health care professionals may share their expertise with students by serving as a mentor through the Mentor Matching Tool and students and residents are encouraged to connect with mentors using the tool. users can opt in to the tool as a mentor, specify their areas of expertise, receive requests from students who wish to be mentored, and track those requests. The members of the groups listed below can be found in the Mentor Matching Tool:

Patient Safety Officers

Organizations fully committed to safety designate a dedicated patient safety officer, an individual who promotes action through training of staff and implementation of proven methods. Safety officers often have the time and support to conduct more ambitious initiatives in their departments or units — for example, to develop, implement, and evaluate patient safety programs. Due to their role and unique position in organizations, PSOs are often a great resource from which to learn.


The IHI Fellowship Program is a year-long immersion program for mid-career health professionals. This cadre of leaders comes from around the world and are engaged and well versed in IHI's initiatives, both locally and internationally. Fellows are often available for informal mentor relationships with students and residents throughout the year depending on common areas of interest.

Improvement Advisors

Improvement Advisors are devoted to helping identify, plan, and execute improvement projects throughout the organization. They also deliver successful results and spread changes throughout the entire system. Since IAs are experts at improvement projects, they are a great resource for guidance regarding your IHI Open School Practicum project.

Chapter Alumni

Faculty and Chapter Alumni are a valuable resource for existing Chapters. Connect with an alumnus today to enhance your Chapter's quality improvement and patient safety experience.  

Note: You must be logged in to to use the Mentor Matching Tool.

IHI Open School Team

 Carly Strang, Executive Director
 Jessica Perlo, MPH, Network Director

 Mike Briddon, Editorial Director

GDeitz Gina Deitz, Community ​Manager

LFinkSmall.jpg Becka Desmidt, Community Manager

LFinkSmall.jpg Laura Fink, Senior Managing Editor

StephG.png Stephanie Garry Garfunkel, Managing Editor

 Andy Jacaruso, Content Project Manager

Kyumon Murrell.JPG Kyumon Murrell, Project Assistant

IHI Open School Advisors 

IHI Open School Faculty Network Advisor


Wendy Madigosky, MD, MSPH, Director, Foundations of Doctoring Curriculum; University of Colorado Anschutz Medical Campus School of Medicine
IHI Open School Academic Advisor


James Moses, MD, MPH
, Medical Director of Quality Improvement, Boston Medical Center


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