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Featured Speakers

2012 Confirmed Keynote Speakers


KEYNOTE ONE: Monday, March 19, 8:00 AM - 9:00 AM
Maureen.jpgMaureen Bisognano, President and CEO, Institute for Healthcare Improvement (IHI), previously served as IHI’s Executive Vice President and COO for 15 years. She is a prominent authority on improving health care systems, whose expertise is recognized by her elected membership to the Institute of Medicine and by her appointment to The Commonwealth Fund’s Commission on a High Performance Health System, among other distinctions. Ms. Bisognano advises health care leaders around the world, is a frequent speaker at major health care conferences on quality improvement, and is a tireless advocate for change. She is also an Instructor of Medicine at Harvard Medical School, a Research Associate in the Brigham and Women’s Hospital Division of Social Medicine and Health Inequalities, and serves on the boards of the Commonwealth Fund, ThedaCare Center for Healthcare Value, and Mayo Clinic Health System—Eau Claire. Prior to joining IHI, she served as CEO of the Massachusetts Respiratory Hospital and Senior Vice President of The Juran Institute.
 KEYNOTE TWO: Monday, March 19, 4:30 PM - 5:30 PM
Berwick_Don_IHIOffice.jpgDonald M. Berwick, MD, MPP, FRCP, is the former President and CEO of the Institute for Healthcare Improvement, an organization that he co-founded and led for over 20 years. In July 2010, President Obama appointed Dr. Berwick to the position of Administrator of the Centers for Medicare & Medicaid Services, a position he held until December 2011. A pediatrician by background, Dr. Berwick has served on the faculty of the Harvard Medical School and Harvard School of Public Health, and on the staffs of Boston's Children’s Hospital Medical Center, Massachusetts General Hospital, and the Brigham and Women's Hospital. He has also served as vice chair of the US Preventive Services Task Force, the first "Independent Member" of the American Hospital Association Board of Trustees, and chair of the National Advisory Council of the Agency for Healthcare Research and Quality. He served two terms on the Institute of Medicine’s (IOM’s) governing Council, was a member of the IOM’s Global Health Board, and served on President Clinton's Advisory Commission on Consumer Protection and Quality in the Healthcare Industry. Recognized as a leading authority on health care quality and improvement, Dr. Berwick has received numerous awards for his contributions. In 2005, he was appointed “Honorary Knight Commander of the British Empire” by the Queen of England in recognition of his work with the British National Health Service. Dr. Berwick is the author or co-author of over 150 scientific articles and four books.
 KEYNOTE THREE: Tuesday, March 20, 8:00 AM - 9:00 AM
Goodman.jpgEllen Goodman is founder of The Conversation Project, a collaboration with the Institute for Healthcare Improvement on a grassroots effort to encourage every person to have a conversation about their wishes for care at the end-of-life. Ms. Goodman is a Pulitzer Prize-winning columnist, author, speaker, and commentator who refuses to call herself a pundit. She has long been a chronicler of social change in America, especially the women’s movement and its effects on our public and private lives. One of the first women to open up the op-ed pages to women’s voices, she became, according to Media Watch, the most widely syndicated progressive columnist in the country. From her observation post, Ms. Goodman continues to work as a writer, speaker, and commentator. In addition to the Pulitzer Prize for Distinguished Commentary in 1980, she has been recognized by the American Society of Newspaper Editors, the Leadership Conference on Civil Rights, the National Women’s Political Caucus, the Women’s Research & Education Institute, and the National Society of Newspaper columnists. 

Special Interest Keynotes


A1 How Do They Do That? Finding Joy in Practice: Experiences from the Field
Sinsky, C., MD, Physician, Medical Associates Clinic and Health Plans; Sinsky, T., MD, Physician, Medical Associates Clinic
B1 Patient-Centered Medical Home Redesign: Tools for Practice Transformation
Sugarman, J., MD, Chief Executive Officer, Qualis Health; Wagner, E., MD, Director, Group Health Cooperative; Daniel, D., PhD, Senior Quality Improvement Principal, Qualis Health; Phillips, K., Director, Qualis Health
C1 Minimally Disruptive Medicine: Achieving Patient-Centered Care
Victor M. Montori, MD, Director, Mayo Clinic Healthcare Delivery Research Program and Professor of Medicine, Mayo Clinic
D1 SCF Nuka System of Care: Whole System Transformation Improves Outcomes
Eby, D., MD, Vice President of Medical Services, Southcentral Foundation; Aloysius, C., Vice President, Southcentral Foundation
E1 Designing the Best: Engaging Stakeholders in Primary Care Transformation
Edgman-Levitan, S., Executive Director and IHI Fellow for Patient- and Family-Centered Care, Massachusetts General Hospital